Enrollment and Academic Records Coordinator

Job Type:
Staff

Job Description:

The Enrollment and Academic Records Coordinator performs complex work in administering processes and providing services related to student academic records, registration, class scheduling, enforcement of academic regulations, FERPA compliance and training, and international student compliance. The enrollment and Academic Records Coordinator modifies, updates, and interprets student information in several databases, applies academic regulations to a variety of situations, performs complex calculations, and investigates and resolves reported errors in academic records. This position exercises a significant amount of independent judgment and discretion in the performance of their job duties.

Essential Duties and Responsibilities:

• Provides effective customer service by having a thorough understanding of applicable academic regulations, rules, laws, policies, and procedures related to registrar functions and applying that knowledge to the provision of information, problem solving, and information processing
• Coordinates Student and Exchange Visitor Information System (SEVIS) documentation and verification for F-1 visa international students, serving as a Designated School Official (DSO)
• Maintains the integrity of academic records by understanding the information contained in various databases, changing, correcting, or modifying that information accurately and in compliance with academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors
• Manage student rosters and eligibility in online directories, in accordance with established institutional and external requirements
• Provides FERPA training for various offices, maintains robust working knowledge of FERPA compliance issues, and identifies areas of improvement in order to develop additional resources
• Assists in the management of the Electronic Residency Application System (ERAS) process, along with other medical education online processes (FSMB, NBME, NBOME, etc).
• Supports registrar functions by assisting with processes related to commencement, proofreading various schedules, publications, processing transcript requests, filing, transitioning, and purging of records, processing incoming and outgoing mail, and other clerical tasks 
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the supervisor

Supportive Functions:

• Represents department and the University favorably and in accordance with established Core Values and expectations
• Performs other duties as assigned or directed to meet the goals and objectives of the organization and department

Qualifications:

• Bachelor's degree required
• At least three years of responsible office experience is required
• Minimum two years of experience with international student advising preferred
• Applicants with experience in higher education preferred
• Experience requiring the administration of complex processes and the independent decision-making is preferred 
• Ability to handle calls and face-to-face inquiries in a friendly and professional manner is required. 
• Computer literacy in the use of personal computers and/or mainframe computers is required and includes keyboarding ability and a functional knowledge of word processing, spreadsheets, data entry, or database management
• Strong written and verbal communication skills; the ability to operate electronic, photocopier or other standard office machines, maintain complex filing systems and records, and make complex arithmetic calculations and reconcile records are required  
• Ability to regularly interface with, train, and review the work of others is required.
• Ability to operate electronic, photocopier or other standard office machines, maintain complex filing systems and records, and make complex arithmetic calculations and reconcile records are required

Performance Expectations:

Integrity -Demonstrating respect, honesty and professionalism 
Compassion - Caring for students, patients, colleagues and all humanity
Excellence - Achieving quality in all that we do
Collaboration - Working with others to recognize diverse perspectives and achieve mutual goals
Intellectual Curiosity - Pursuing personal and professional growth
Innovation - Embracing new practices to improve outcomes
Heritage - Remain true to our Midwestern values and the guiding principles of osteopathic medicine
 

Physical Requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
• Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!

Job Type:
Staff

Job Description:

The Enrollment and Academic Records Coordinator performs complex work in administering processes and providing services related to student academic records, registration, class scheduling, enforcement of academic regulations, FERPA compliance and training, and international student compliance. The enrollment and Academic Records Coordinator modifies, updates, and interprets student information in several databases, applies academic regulations to a variety of situations, performs complex calculations, and investigates and resolves reported errors in academic records. This position exercises a significant amount of independent judgment and discretion in the performance of their job duties.

Essential Duties and Responsibilities:

• Provides effective customer service by having a thorough understanding of applicable academic regulations, rules, laws, policies, and procedures related to registrar functions and applying that knowledge to the provision of information, problem solving, and information processing
• Coordinates Student and Exchange Visitor Information System (SEVIS) documentation and verification for F-1 visa international students, serving as a Designated School Official (DSO)
• Maintains the integrity of academic records by understanding the information contained in various databases, changing, correcting, or modifying that information accurately and in compliance with academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors
• Manage student rosters and eligibility in online directories, in accordance with established institutional and external requirements
• Provides FERPA training for various offices, maintains robust working knowledge of FERPA compliance issues, and identifies areas of improvement in order to develop additional resources
• Assists in the management of the Electronic Residency Application System (ERAS) process, along with other medical education online processes (FSMB, NBME, NBOME, etc).
• Supports registrar functions by assisting with processes related to commencement, proofreading various schedules, publications, processing transcript requests, filing, transitioning, and purging of records, processing incoming and outgoing mail, and other clerical tasks 
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the supervisor

Supportive Functions:

• Represents department and the University favorably and in accordance with established Core Values and expectations
• Performs other duties as assigned or directed to meet the goals and objectives of the organization and department

Qualifications:

• Bachelor's degree required
• At least three years of responsible office experience is required
• Minimum two years of experience with international student advising preferred
• Applicants with experience in higher education preferred
• Experience requiring the administration of complex processes and the independent decision-making is preferred 
• Ability to handle calls and face-to-face inquiries in a friendly and professional manner is required. 
• Computer literacy in the use of personal computers and/or mainframe computers is required and includes keyboarding ability and a functional knowledge of word processing, spreadsheets, data entry, or database management
• Strong written and verbal communication skills; the ability to operate electronic, photocopier or other standard office machines, maintain complex filing systems and records, and make complex arithmetic calculations and reconcile records are required  
• Ability to regularly interface with, train, and review the work of others is required.
• Ability to operate electronic, photocopier or other standard office machines, maintain complex filing systems and records, and make complex arithmetic calculations and reconcile records are required

Performance Expectations:

Integrity -Demonstrating respect, honesty and professionalism 
Compassion - Caring for students, patients, colleagues and all humanity
Excellence - Achieving quality in all that we do
Collaboration - Working with others to recognize diverse perspectives and achieve mutual goals
Intellectual Curiosity - Pursuing personal and professional growth
Innovation - Embracing new practices to improve outcomes
Heritage - Remain true to our Midwestern values and the guiding principles of osteopathic medicine
 

Physical Requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
• Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!