DUKE TEMPORARY SERVICE EMPLOYMENT REPRESENTATIVE

Perform recruitment, placement and performance evaluation activities to develop and provide an effective temporary work force for Duke University departments.

• Interview applicants for employment in Duke Temporary Services; evaluate personal data, educational accomplishments and occupational skills to determine applicant qualifications; hire qualified applicants to serve in temporary pool.
• Receive and process job requests; analyze tasks to be performed and apprise requesting departments of appropriate job classification and wage rate based on duties to be performed; select most qualified available employee or recruit employee for each position and assign employees to departments. Recruit employees through a variety of methods including, but not limited to, advertising, attendance at job fairs and special promotions to maintain an adequate pool of temporary employees.
• Monitor and evaluate performance of up to 200 temporary employees at any time; review departmental appraisals of temporary employees; research problems; counsel and recommend disciplinary action as needed; terminate employees as appropriate.
• Maintain liaison with departments to determine departmental needs and to market services offered by Duke Temporary Services; analyze and evaluate departmental use of competitive services; compile data regarding temporary employment activities and prepare reports setting forth progress, trends and recommendations; keep records and logs as required.
• Update the Duke Temporary Services Procedures Manual as required; assist in the development of, and monitor adherence to, a code of ethics for temporary employees. Perform other related duties incidental to the work described herein.
• Ability to multi-task
• Possesses excellent problem-solving skills
• Able to handle difficult situations with diplomacy & tact
• Open to cross-training - no such thing as not my job
• Team oriented, willing to pitch in where needed.
• At least 2 years full-cycle recruitment and ATS experience

**********This is a hybrid position. The employee will have to be in office 2 times a week.**********

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Work generally requires organizational, analytical and communication skills normally acquired through the completion of a bachelor's degree program.

Work requires familiarity with supervisory and/or human resource policies and practices or practical knowledge of specific occupational group(s) , as well as the ability to troubleshoot, resolve problems, and provide customer service to clients, generally acquired through two years of supervisory, business, administrative, or other related experience, or practical work experience in occupational category(s) assigned to the specific position.

A master's degree in a related field may be substituted for 2 years of general experience.

OR AN EQUIVALENT COMBINATION OF EDUCATION AND/OR EXPERIENCE

N/A

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.