DIR, FACILITIES & INFRASTRUCTURE, SOM

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

            Internally this position is referred to as the Director of Space Management for the School of Medicine.  This position is responsible for ensuring effective facilities planning, construction, move coordination with oversight of all of the School space, including leased space. Serves as the liaison between various entities both within Duke and outside of Duke. Manage staff to effectively manage the entirety of the School space portfolio.  Prepare and manage the various budgets related to the below activities. Serve as the Primary Disaster Coordinator when School facilities are involved.

This is a hybrid position with most of the work time spent on Campus, therefore it requires you to reside in proximity to Duke University School of Medicine Campus in Durham, NC.

Work Performed

Space and Facilities Planning for office, instruction, wet lab and clinical research space needs:

• Assist in assessment of space needs to align with strategic vision of the School.
• Managing the various interrelated projects for the overall vision and priorities,
• Liaison with Real Estate Office regarding developing leased space options, provide oversight of the operation of existing leased space facilities
• Participating in appropriate design meetings with Facilities Planning Design and Construction (FPDC) office,
• Prepare special analyses and reports related to long-range planning as appropriate.
• Prepare and deliver reports and presentations to high level management offices.
• Responsible for preparation, in conjunction with departments, of periodic space assessments

Renovation and Construction Project Oversight:

• Oversee and direct School of Medicine project portfolio including new construction, renovations, and new leased space to ensure that the projects are in line with the needs of the users and in alignment with the mission of the School.
• When appropriate attend OAC meetings, advise and consult with project management, operations, design, and construction teams as needed.  
• Evaluate cost estimates and schedules and oversee scope and overall budget for renovation and construction projects.
• Assist with the facilitation of appropriate approvals, including BOT approvals for on campus and leased spaces, working with the Finance Office, Capital Budget Office, Real Estate Office, FPDC, and FMD.
• Support projects from initiation to move-in and transition to operations as appropriate.
• Provide updates to all the various stakeholders.
• Assist Department/Center/Institute managers with their construction projects as needed, helping them to understand the processes, reviews/approvals needed, budget management, and construction oversight
• Ensure appropriate communication and coordination of construction activity with building and user operations.  This may involve pulling together large groups of impacted individuals to ensure the impact is mitigated and effectively communicated.

Leased Building Operations & Management:

• Responsible for the building operations and management of the Duke Research and Discovery @RTP Campus, coordinating with the Director of RTP Operations and the Landlord.
  • Plan, coordinate, and monitor activities associated with the physical, environmental, and security conditions of the campus.
  • Oversee and direct the day to day facility operations and support services associated with wet lab and clinical research, including maintenance of building equipment and lab infrastructure systems and management of building service areas.
• Facilitate the relationship and building needs related to various other leased properties like Carmichael, Chesterfield, Hock etc.

Space Management, Scheduling, and Events

• Responsible for the booking and effective management of the events in the roughly 25 centrally managed classrooms, auditoriums and meetings rooms.
• Responsible for the ongoing facility support of the above referenced classrooms, auditoriums and meeting rooms.
• Event support as appropriate for variety of events
• Touchdown office space management for Central Administrative units

Facilities Operations

• Oversight of the physical and environmental conditions of the School’s facilities and grounds.
  • Conduct regular building reviews to ensure all areas portray a desired image.
  • Oversee the environmental services and waste and recycling contracts.
  • Coordinate with E&O when public space concerns
  • Coordinate with E&O regarding Access Control
  • Coordinate with FMD for exterior space concerns

Facility Infrastructure and Maintenance support

• Act as Liaison with Engineering and Operations regarding facility maintenance and operational issues.
• Manage the infrastructure master plan and make regular recommendations along with E&O in the prioritization of projects that support continuity of research and education.

Capital Budget and Project approval processes

• Coordinate and facilitate process and approvals for SOM capital projects along with the Finance Office, FPDC, FMD, and E&O.
• Develop and maintain strong relationships with various people in a wide variety of areas including, the Departments/Centers/Institutes, Finance Office, FPDC, Engineering and Operations, Capital Budget Office, Real Estate Office, and University Facilities Management Department to facilitate effective coordination and information flow.
• Review financial details to ensure that the anticipated impact of any operational changes flow through the financials as anticipated.

Primary Disaster Coordinator for facilities related disasters

• Coordinate disaster response ensuring all necessary parties are incorporated into the response
• Manage the update of the disaster response plan, and communication lists.
• Represent the School in the University wide disaster response community;
• Provide appropriate training to the Departments/Centers and Institutes.

Supervision / Leadership Space Management

• Manage staff to accomplish all the activities related to planning, construction, facility oversight, event booking and management and disaster response.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

 Required Qualifications at this Level

Education/Training:

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Experience:

Work requires a minimum of seven years’ experience in a facilities management, planning or construction focus

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE 

Skills:

Strong working knowledge of design and construction

Strong budget development and management skills

Strong communication skills: speaking and writing

Demonstrated commitment to staff development and training

Excellent ability to build and sustain positive and collaborative working relationships with a wide range of constituents

Superior commitment to quality assurance and customer service

Strong ability to translate priorities into field decisions

Interest in and ability to work as a member of a team and to develop and grow a team.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Work requires analytical, communications and organizational skills generally acquiredthrough completion of a bachelor's degree program.

Work requires a minimum of seven years' experience in a facilities management, planning or construction focus

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.