Dental Clinic Associate Senior (Job Id: 42124)

Job ID: 42124

Location: School of Dentistry

Minimum Qualifications

High school diploma or equivalent and one or more years of related experience, or an equivalent combination of education, training and work experience. Grade NC1. Wage Minimum $13.06/hr, Midpoint $17.61/hr, Maximum $22.61/hr

• Experience in a dental clinic setting experience.
• Knowledge of an electronic health record database.
• Proficiency in basic computer skills, including Microsoft Office Suite.
• Customer service experience.
• Comfortable in a high volume, high stress environment.

The University of Louisville School of Dentistry prepares students for a career in Dentistry. Programs are available at the DMD level in general dentistry and the Master's level in endodontics, orthodontics, pediatric dentistry, periodontics and prosthodontics. Dental Clinic Staff facilitate the interface between student providers and their patients during while delivering care within the clinics. All Dental Clinic Associates (DCA) directly support the work of the students as they progress towards completion of their clinical requirements. The Patient Services Representative facilitates the start of each patient appointment by checking each patient in and reviewing any necessary documentation for the visit.

$1,000 Sign-on/Retention bonus eligible!

Essential Duties and Responsibilities

• Works with faculty, peers, and supervisors to deliver customer service oriented and patient centered care within the DMD clinics.
• As the first point of contact with the patient, the PSR checks patients in daily, confirming their contact information, current insurance, and consent forms, and registering new patients when needed.
• Verifies insurance and details benefit coverage for patients when appropriate.
• Conducts financial transactions, accepts and posts payments, issues receipts, and balances cash drawer at end of day.
• Creates, reviews, and manages payment plans with patients.
• Answers the phone in a timely and professional manner, managing a multi-line system.
• Schedules patient appointments as necessary.
• Maintains HIPPA, OSHA and Infection Control compliance at all times.
• Other duties as assigned.

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at [email protected] or 502.852.6258.

To apply for this position, follow the "Online App. Form" link below and then click on the "Apply Now". You must answer all required fields and submit your application by clicking the "Submit" button. Detailed instructions are available at louisville.edu/jobs in the "My Career Tools" section. Vacancies are routinely removed from the jobs portal around 7:00PM each Monday.

NOTE:

Only ONE attachment can be uploaded per application. If you wish to include a cover letter or other documents, please combine them as one document with your resume/cv, save the document with a simple short title that contains only letters, spaces, or numbers, and then upload.

Computers are available for application submission at the Human Resources Department located at 1980 Arthur Street - Louisville, Kentucky 40208. For more information, please contact us by email at [email protected] or by phone 502-852-6258.

If you require assistance or accommodation with our online application process, you may schedule an appointment at (502) 852-6258 with Employment Services at the Human Resources office located at 1980 Arthur Street, Louisville, KY 40208.