Data Analyst - Enterprise Technology Services

Job Description:

Reporting to the Senior Data Strategy & Solutions manager, the Data Analyst serves as a key subject matter expert for identifying and resolving data issues. The Data Analyst maintains the day to day resolution of data quality exception reports and deduplication issues that arise. The Data Analyst is responsible for data and impact analysis as well as solutioning for data anomalies and data clean up.
As part of a data management team focused on data governance, data quality, and reporting, the Data Analyst provides support to the ongoing refinement of internal best practices by developing close partnerships internally and externally. The Data Analyst is a liaison between Berklee’s business areas and other technical areas to assess data needs and requirements used within business processes and interpret how the data is impacted across the board. This position plays a key role in performing data quality assurance, systems testing, and user acceptance activities.
The Data Analyst is responsible for maintaining industry knowledge and will participate as a key subject matter expert in Berklee’s enterprise data discussions. In addition, the Data Analyst will work on and sometimes manage various data projects based on Enterprise Technology Services’ project portfolio. This position will be a critical player working directly with the Senior Data Strategy & Solutions Manager to establish an enterprise data strategy for the institution.

Minimum Job Qualifications

• Bachelor’s Degree in business systems, computer science, information technology, or related field.

• 5+ years of data analysis experience.

• 5+ years of experience managing projects and/or processes in support of data integrity.

• 3+ years of preparing, analyzing, and translating data insights.    

Essential Functions/Primary Duties and Responsibilities

• Maintain day to day completion of data integrity audit reports. 

• Responsible for resolving duplicate records working with a cross platform team to ensure accurate identity management.

• Identify data issues and formulate strategies to address the issues and improve internal processes.  

• Complete data analysis to support data quality and insight or as needed.

• Provide ad hoc assistance to team members for their data needs

• Support data mart/data warehouse implementation with support, planning, and development. 

• Collaborate with integration teams to troubleshoot data issues. 

• Collaborate with programming teams for system clean up.

• Collaborate with team members to collect and analyze data. 

• Ability to use graphs, infographics and other methods to visualize data and tell a story.

• Ability to extract, load, and analyze data from multiple sources. 

• Create, document, and maintain data integrity processes and error resolution guides.       

• Follow Enterprise Systems guidelines.

• Participate as a member of the institution’s data governance committees.

• Other duties as assigned.

Knowledge, Skills, and Abilities Required

• Interpersonal skills for understanding the broad range of data needs and various support of data requirements for delivering exemplary customer service.

• Excellent judgment and strategic skills for ensuring mutually positive outcomes, balancing internal priorities with client objectives.

• Self-starter and highly engaged.

• Strong problem solving and organizational skills.

• Self-motivated with a high degree of initiative.

• Able to demonstrate analytical problem-solving skills

• Ability to work in a team environment across functional teams.

• Ability to communicate effectively in both written and verbal forms with both technical and functional teams.

• Ability to operate independently and manage multiple priorities and tasks

• Knowledge of common data quality practices

• Experience with SaaS solutions such as Workday a plus

• SQL, Javascript, or programming experience a plus

• Higher Education experience preferred

• This position may provide an opportunity for limited remote work.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee : 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:
Staff