Community Engagement Manager

Project ECHO has an amazing opportunity for a Community Engagement Manager to join our team! The Community Engagement Manager will be working on a randomized clinical trial funded by PCORI. This individual will oversee all activities needed to support project contributors by assisting in the recruitment for the Local and State Advisory Boards, collecting and coordinating contributor data and feedback, and participating in site visits. 

Your responsibilities as the Community Engagement Manager will include:

• Developing operating procedures for the management of community engagement using Community-based Participatory Research (CBPR) best practices. Providing instruction to community contributors on the purpose of the research clinical trial and intervention.
• Overseeing all activities (e.g. meet-and-greets, listening sessions, formal updates) needed to support the project contributors.
• Coordinating the planning, development, and implementation of two Community Advisory Boards, including carrying out and planning the recruitment of community participants, patient advocates, and other professionals to serve on the Local Community Advisory Board.
• Ensuring that Local Community Advisory Board members become informed and involved in all levels of the research clinical trials project.
• Creating templates, systems, and procedures for collecting contributor data. Collecting, processing, and recording the Local and State Advisory Boards’ data and/or feedback.
• Planning and scheduling site visits with the support of the administrative staff.
• Scheduling and coordinating Community Advisory Board meetings and developing the agenda under the guidance of the research clinical trials project director.
• Supporting the Community Advisory Board meetings by scheduling, creating and/or collecting information and documentation, and taking meeting minutes.
• Participating in clinical site visits with other members of the ECHO program team (some travel around New Mexico will be required). Recording participant responses and discussions at site visits.
• Maintaining complete source documentation and coordinating the preparation of study activity reports from stakeholder engagement activities for the ECHO program hub team and investigators. Providing documentation and data of these activities for progress reports to funders.
• Acting as the primary point of contact for Community Advisory Board members and serving as the first-level consultation. Identifying misalignments between Community Advisory Board priorities and project implementation, addressing problems, and tracking resolutions.
• Partnering with the ECHO Communications team on the creation of newsletter, email, and website templates that promote the research clinical trial objectives and activities.
• Coordinating monthly emails to Community Advisory Boards to ensure Board members are kept apprised of project status, activities, and results.

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025.  We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support.  We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities.  Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more. 

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government.  Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work.  Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work.  We strive to find individuals who can embrace and exemplify these values.  In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom .

We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

See the Position Description for additional information.

• NM Licensure as a Registered Nurse may be required, as appropriate to the individual position
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
• May be required to submit to annual TB and rubella screening.
• UNM will provide Hepatitis vaccination, candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.

Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Experience with utilizing/implementing community-engaged research
• Experience working with the New Mexico community on patient centered outcomes study
• Ability to travel around New Mexico
• Ability to gather qualitative data and synthesize for study team
• Knowledge of the principles and procedures of clinical research
• Master’s degree in public health or similar field

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html . Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.