City Employee Clinic Medical Receptionist

City Employee Clinic Medical Receptionist

Helen and Arthur E. Johnson Beth-El College of Nursing and Health Sciences

  Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!  

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Medical Receptionist to join our team! UCCS offers a diverse and inclusive learning environment that fosters innovation, growth, and the holistic development of its students. The work location for this position is on-site. This position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.  

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary Range : $33,954 - $43,800 annually. Compensation will be commensurate upon experience and qualifications. 

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:

Generous Time Off : Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.

Robust Health Coverage : Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.

Financial & Retirement Benefits : Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.

Further Your Education : Avail nine waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.

  Wellness & More : From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. 

Want to know your total compensation? Use our calculator to get the complete picture!

Summary

The City Employee Medical Clinic is currently seeking a medical receptionist who will serve as a liaison between patients, providers, and the community. The medical receptionist will create a positive impression toward patients, their dependents and staff while providing front desk tasks. This includes, but is not limited to, obtaining demographic information, patient registration process, scheduling, and a variety of clerical duties. Sometimes this may also include relaying provider information to patients.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

• Answers phone and schedules appointments.
• Registering patients and obtaining patient demographics.
• Checks-in patients upon arrival for appointment using the EHR system Nextgen.
• Performs daily review of clinic schedules to ensure proper patient flow in clinic.
• Works with the clinical team to triage phone calls.
• Works with clinical team to implement clinic processes and maintain efficient workflow.
• Enters data from client paperwork.
• Verifies patient insurance and chart prep for future appointments notating all required paperwork.
• Maintains sufficient office supply inventory, and all paperwork necessary for patients.
• Post copays and charges at the end of every day and preparing the deposit for pick-up every Thursday.

Minimum Qualifications

Applicants must meet minimum qualifications at the time of hire.

• High school diploma or GED
• One year of general clerical experience
• One year of experience as medical front desk and/or medical administration

Preferred Qualifications

• 2-3 years in a front desk healthcare setting
• 1 year experience with an EHR  

Physical Requirements

The employee will be frequently required to be sitting. Occasionally standing and walking to the back of the clinic. Involves looking at a computer screen and being on the phone for most of the day. Occasionally having to lift up to 20 pounds.

Tentative Search Timeline

• Priority will be given to applications submitted by: March 31, 2024
• Potential interview dates: Week of April 1, 2024
• Potential start date: April 15, 2024
  

UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.  

UCCS is committed to providing reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify our office at [email protected] .