Catering Sales and Service Manager 00367

Christopher Newport University, United States

Updated: 1 day ago
Location: Newport News, VIRGINIA
Job Type: FullTime
Deadline: 01 May 2024

Posting Details
Position Information


Working Title Catering Sales and Service Manager 00367
Role Title Food Service Manager III
Position Number 00367
FLSA Exempt
Appointment Type Full Time
Type of Posting General Public
Is Sensitive Position? No
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Designated Personnel Yes
Responsible Employee
This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
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This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.
Statement of Economic Interest No
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Is this a restricted position subject to availability of funding? Yes
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This is a restricted position subject to availability of funding.
Departmental Objective
To provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, and guests of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.
Purpose of the Position
This position will have complete responsibility for booking and confirming catering events and all data input for these events and will provide the CNU community and the public with exceptional customer service and food and beverage quality. This position books and supervises small and large full service catered events on and off campus with quality and a style of fine dining. This position reviews and utilizes all financial reports to ensure accurate accounting is correct and within budget while keeping accurate accounts of department spending as well as supervises cash sales and petty cash. The position is responsible for success of all CNU catering function from the front of the house aspect. The position will work in conjunction with back of the house to ensure that all events are executed at highest standard. This position works directly with the Executive Chef to evaluate our standards and procedures to increase guest satisfaction, increase revenue and control costs. This is an on the floor working position. This position is expected to do what is needed to ensure that all functions have a successful outcome.
Knowledge, Skills, and Abilities Related to Position
Excellent organizational skills and attention to detail.
Excellent communication and interpersonal skills with students, staff, clients and vendors.
Excellent managerial and supervisory skills.
Ability to work with clients to determine and anticipate needs of the event.
Ability to work at a fast pace.
Knowledge of electronic Event Management Systems (EMS).
Extensive knowledge of food and beverages, on and off-site event planning and full-service catering.
Knowledge of food safety in accordance with State of Virginia health codes.
Knowledge of catering management in hotels, clubs and catering facilities or the equivalent in the restaurant industry.
Proficient in scheduling Assistant Managers, Student staff, Kitchen staff, hourly staff and temp staff to keep service levels high and stay within the department budget, avoiding excessive overtime, while ensuring proper event coverage.
Proficient in word processing and spreadsheets
Education, Experience, Licensure, Certification Required
Education: High school diploma or equivalent. Certified food handler.
Experience: Catering service experience in a hotel, resort or university setting. Catering management experience in a hotel, resort or university setting. Experience working all aspects of a catering business. Experience scheduling a large staff with multi-tiered events throughout the week .
Additional Consideration(s)
Education: Associates degree in Hotel, Resort, Hospitality, Management or related field. Bachelor’s degree in Hotel, Resort, Hospitality, Management or related field. Member of NACUFS (National Association of College & University Food Services). Member of ISES (International Special Events Society). TIPS certified. TIPS certified trainer.
Experience: Bartending and/or bar management experience. Previous experience in fine dining.
Salary Information Starting at $51,680 commensurate with education and experience
Role Code 79216
Conditions of Employment
This is a classified position. New and returning classified employees are required to complete a 12-month probationary period;
This position includes Commonwealth of Virginia and CNU employee benefits;
Selected candidate must attend 2-day New Employee Orientation Program;
Selected candidate must have the ability to work with clients to determine and anticipate needs of the event;
Selected candidate must have the ability to work at a fast pace.

Posting Detail Information


Posting Number PS936P
Number of Vacancies 1
Posting Date 01/11/2024
Closing Date 05/01/2024
Open Until Filled No
Special Instructions to Applicants
Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.
CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North – 301 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).
Applicants who possess an Interagency Placement Screening Form (Yellow Form) or Preferential Hiring Form (Blue Card) as issued under Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms with their application, in order to receive credit.
Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services
(DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: <a href=“https://www.vadars.org/drs/cpid/PWContact.aspx” target=“_blank”>https://www.vadars.org/drs/cpid/PWContact.aspx</a>, or call DARS at 800-552-5019.
CNU, an Equal Opportunity Employer (EOE), is fully committed to access and opportunity.
Quick Link for Direct Access to Posting https://jobs.cnu.edu/postings/16799
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EEO/Diversity Statement(s)
Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement

Christopher Newport University and its employees demonstrate a positive and professional attitude. Practices inclusive leadership and treats everyone with dignity and respect. We value diversity and are committed to creating an inclusive environment for all employees, as well as fully support the “Students First” value. 

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