Case Worker II - Pediatrics

Position Summary
Linkage to Care Case Management for adults who are newly- diagnosed with HIV. Provide client-centered HIV case management services and thorough bio-psychosocial assessment for individuals in coordination with the multidisciplinary healthcare team. The position will create and implement multidisciplinary care plans to include identification of educational needs and community resource referral and coordination; provide crisis intervention and supportive counseling to assist the client/family in coping with illness, disclosure of diagnosis, confidentiality issues, familial grieving, and death/dying; and coordinate access to resources in accordance with all applicable local, state, and federal guidelines and procedures. Will abide by the same strict standard of patient confidentiality that applies to all Washington University staff and will work under the under the direction of senior staff. In addition to the provision of direct client services, the Case Worker II provides one of the following lead/coordination roles/duties: 1) A more intensive level (often community-based) services which requires strong clinical skills and ability to work independently; 2) Project Coordination responsibilities (special projects, reporting, caseload assignments); or 3) Clinical mentorship and/or training of CW I positions.

Job Description

Primary Duties and Responsibilities

Case Management Duties

• Conduct a comprehensive bio-psychosocial culturally-sensitive assessment with the client, and family/support network as appropriate. Synthesize program goals and assessed needs to create an individualized plan of care for each client.
• Arrange and coordinate service referrals for the client/family as needed; provide ongoing monitoring of the activities implemented to evaluate progress on the plan of care. Refer clients/families to public benefits programs as eligible.
• Independently manage caseload by providing regular contact with enrolled clients and documenting all contacts and service coordination activities in client records as required by program guidelines.
• Educate clients/families about the basic medical and psychosocial aspects of HIV/AIDS in order to optimize adherence to care. 
• Adhere to all applicable state laws and the department’s rules and regulations regarding HIV/AIDS programs.
• Maintain current knowledge of medical and psychosocial developments concerning HIV/AIDS and related conditions, and routinely interact and network with ASOs, providers, clinicians, and others involved in HIV/AIDS service delivery.
• Collaborate with case managers from other regions as needed when a patient resides outside of program service boundaries.
• Perform indirect, non-clinical tasks related to the job, including compilation of data, participation in required training, and attendance at staff meetings and community meetings as assigned.
• Function as part of a multidisciplinary HIV Specialty Health Care Team, and meet as scheduled in case conferences to ensure coordinated delivery of care to patient and family.
• Educate clients/families on HIV/AIDS, medication adherence and safer sex.

Lead/Coordination Duties

In addition to the provision of direct client services, the Case Worker II provides at least two of the following lead/coordination roles/duties:

• Provision of an intensive level (often community-based) case management services which includes the development and management of complex medical and behavioral health treatment plans. The position requires strong clinical skills and the ability to work independently to assess clients’ safety needs and address urgent health and psychosocial needs (e.g. housing stability, crisis intervention, and mental health stability). 
• Project coordination responsibilities related to the provision of case management and other client services (e.g. special programs/services, ACA enrollment, completing progress reporting).
• Clinical Mentorship, Training and Education which will include individual and team clinical mentorship/ clinical staffing, staff training and orientation, caseload assignment, and providing leadership on case management quality improvement activities.

Marginal/Nonessential Functions

• Work collaboratively within Adult ID Clinic multidisciplinary team and the Project ARK social services team.
• Attend monthly Ryan White community-wide case management meetings.
• Assist with other client support activities as deemed appropriate.

Preferred Qualifications

• Three or more years of experience in providing case management services.
• Demonstrated leadership skills.
• Provision of case management and/or prevention education services. 
• Knowledge of community resources. 
• Computer skills.

Required Qualifications

Master’s degree in social work, counseling, psychology, or a related field. An equivalent combination of experience and education may substitute for a master’s degree.

Grade
C10

Salary Range
$50,600.00 - $75,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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