Berklee NYC: Temporary Client Service Associate

Job Description:

This position is responsible for all tasks related to the day to day function of both the studio and academic spaces. This individual will be responsible for opening and closing the building, cleaning and restocking the facility as well as addressing the needs of all clients of the facility, both commercial and educational. 

Task will include assisting technical setups of sessions, events, and live performances. Inventorying and distribution of equipment for studio sessions, as well as ordering food and going on runs for clients as needed. Also making sure that facilities are stocked with supplies and are in a clean and presentable state at all times. 

This individual needs to have an astute attention to detail, a basic understanding of audio and video equipment (advanced knowledge a plus). This individual also needs to be willing to work flexible hours to adapt and accommodate their schedule to the schedule of sessions and events. 

Essential Duties and Responsibilities:

• Opening and closing of the facility.

• Inventory and stocking of supplies throughout facility 

• Assisting in technical setups and breakdowns of commercial recording sessions.

• Assisting in setups for events both educational and commercial 

• Attending to all client needs in the facility

• Going on errands and runs 

• Taking out trash, cleaning the studio spaces, cleaning bathrooms and common areas 

• Moving equipment around as needed

• Setting up instruments and backline as well as microphones and another audio equipment

• Moving and setting up video equipment and lighting. 

• Keeping track of receipts as they relate to expenses for client sessions 

Experience and Competencies:

• A degree in media, recording, or related field or commensurate experience

• Recording studio background or experience greatly preferred.

• Knowledge of basic video systems, lighting or live sound a huge plus

• Great communication skills, and the ability to interact with clients in a professional and helpful manner.

• Attention to detail in all areas of work 

• Willingness and ability to work both independently and as part of a team.

• Problem solving and decision making skills while using good judgment and maintaining professionalism.

• Ability to innovate, prototype and iterate, and apply design thinking to curricular design.

• Experience with training and managing staff in a music technology-driven environment

• Demonstrated commitment to diversity, fairness, and equal opportunity.

• Culturally sensitive to a wide variety of backgrounds and communication styles.

• Flexibility to adapt to changing surroundings and situations.

• Ability to work in both traditional and nontraditional settings.

• Ability to navigate within a complex academic setting and build and cultivate relationships.
   

Pay Range: $18.05- $20/hour

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee : 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:
Staff