Benefits Assistant

Loyola University, United States

Updated: about 7 hours ago
Location: Chicago, ILLINOIS
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Position Title Benefits Assistant
Job Category Staff
Office/Department Human Resources
Work Environment Onsite
Location York Rd
Staff Job Type Full-time
If Temporary or Visiting, Estimated End Date:
Position Summary and Duties
The Benefits Assistant will serve as the first point of contact for the benefits and wellness office, answer general benefits-related questions, complete data entry and general benefits administration, coordinate and track leave.
Customer Service & Administrative Support
• Provide administrative support to the assistant director and director.
• Serve as the benefits unit primary point of contact for customer service providing accurate and timely responses and solutions.
• Handle benefit inquiries and complaints to ensure prompt, equitable, courteous resolution, escalating unusual situations to the director.
• Answer phone calls and responds to emails promptly.
• Serve as back-up support for front desk reception.
Benefits Administration
• Coordinate and manage Self-guided New Employee Benefits Orientation for onboarding new employees.
• Process health and welfare benefit plan enrollments related to new employees, employment changes, terminations, deaths, and life events.
• Process/update employee data related to benefit plan enrollments such as address changes, beneficiary requests, etc.
• Maintain benefits and COBRA enrollments with insurance carriers.
• Audit and reconcile vendor bills and enrollment data. Process benefits invoices.
• Maintain employee benefits in HRIS system.
• Maintain the benefits website and enrollment system, ensuring up-to-date and accurate data regarding health and welfare benefit plans and tuition remission programs.
• Process tuition remission requests
• Process childcare voucher reimbursement requests.
• General retirement plan enrollment questions/inquiries.
Leave Management
• Respond to general requests for information.
• Coordinate and track FMLA.
• Report and track Workers’ Compensation. Maintain and post the OSHA log in accordance with regulations.
• Report and manage LTD Application Process.
• Coordinate all other LOAs.
Required Qualifications
  • Associate’s or vocational/technical school degree.
  • 1-3 years of experience in Human Resources, benefits and/or administrative customer service.
  • Experience with data entry and use of integrated data systems including report generation.
  • Excellent written and verbal communication and interpersonal skills.
  • Excellent problem solving and project management skills with ability to multi-task and meet multiple deadlines and priorities.
  • Detail oriented with strong customer services skills and ability to keep utmost confidentiality.
  • Ability to perform high volume work timely and accurately.
  • Ensures that deadlines are met and adapts to changing priorities.
  • Proficient use of MS Office products.
  • Ability to comprehend, interpret, and apply technically oriented laws, regulations, rules, and policies.
  • Ability to support the mission and values of a Catholic Jesuit education, as well as University goals for institutional diversity.
Preferred Qualifications
Bachelor’s degree preferred.
Job Posting Date 03/12/2024
Priority Application Deadline Date
Job Close Date
Anticipated Start Date 03/18/2024
University Description
Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola’s beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus.
Diversity Statement
Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.
Special Instructions to Applicants
Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: In some cases, experience and/or education may be substituted for requirements.
Quicklink for Posting https://careers.loyola.edu/postings/7173

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