Assistive Technology Coordinator

University of Colorado | Denver

Official Title: Student Services Intermediate Professional

Working Title: Assistive Technology Coordinator

FTE: Full-time

Salary Range: $55,000

Position #00723523 – Requisition #33037

About the University of Colorado - Denver

The University of Colorado Denver is the state’s premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state’s largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu .

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

This position will develop, coordinate, and implement Assistive Technology (AT) services for students with disabilities; thereby, facilitating equal access to technology and electronic information and allowing for full participation in the programs offered by the university.  This full-time exempt position, which serves a diverse student population with disabilities, is located at the University of Colorado Denver Campus in Denver, Colorado.

• Oversee all operations of the assistive technology lab including faculty and student assistance and training, procurement and installation of AT, and the hiring and supervising of 3-5 student employees.

• Provide one on one training of assistive technology to eligible students; develop and promote training in multiple modalities to best serve students based on documented disability related needs.

• Consult with faculty and staff regarding accessible instructional technology applications and refer them to the appropriate on-campus resources for assistance.

• Maintain and update accessible technology, licensed software, subscriptions, memberships, service maintenance agreements and office equipment warranties for the Assistive Technology (AT) Computer Lab; oversee assistive technology support across campus.

• Oversee the alternative format production; recommend policies and procedures related to accessible instructional materials.

• Coordinate video captioning accommodations and delivery of pre-recorded media content by collaborating with faculty, students and the contracted captioning company. 

• Promote campus wide digital accessibility by serving on various committees and task forces;

• Troubleshoot and implement changes in our online accommodation system called Accommodate; serve as Accommodate team lead.

• Maintain data of usage of the AT Lab, running reports using Accommodate; gather feedback from the users of the assistive technology lab.

• Ensure that the Accommodate database is updated with meeting summary notes and AT Assessment meetings and trainings.

• Ensure all computers in the AT Lab and the AT Lab HP printer/scanner are functional and updated.

• Hire and supervise student employees for accessibility support assistant (Student Assistant III – AT Lab); provide daily supervision of student employees; host weekly student staff meetings; post job descriptions on Handshake as necessary; review resumes, interview, and hire/train positions; approve and track bi-weekly timesheets.

• Update and recommend changes to the office website using SiteFinity content management system.

• Provide business services support for the office; review all upcoming purchases for the office with the Director; process purchase orders and payments as necessary, ensuring timely delivery.

• Complete Expense Reports for any credit purchases; maintain purchasing records and receipts.

• Maintain current knowledge of disability-related issues, including relevant case law and rulings.

• Bachelor's degree in computer information systems, information technology, instructional technology, computer science or related field.

• One (1) year of experience providing assistive technology assessments.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

• Master’s degree in a field related to computer information systems, information technology, instructional technology, computer science or related field.

• Experience in providing postsecondary accommodations for students with disabilities.

• Experience with web accessibility and instructional technology.

• Experience with alternative media production (conversion of textbooks to electronic books). 

• Experience in a computer lab user environment.

• Experience with management, configuration and troubleshooting of assistive technologies.

• Experience in assistive/accessible technologies, creating accessible documents and course materials, web accessibility and managing video captioning.

• Experience training others on how to use assistive technologies is highly desired.

• Experience working with Sections 504, 508 and WCAG 2.2.

• Advance knowledge of Office 365, Windows operating systems, ability to provide basic desktop support and printing/scanning support to students, and current trends in the assistive technology field.

• Direct assistive technology and instructional technology experience, and an understanding of electronic and information technology (E&IT) accessibility and its convergence with assistive technologies.

• Applicable federal and state laws, i.e., Americans with Disabilities Act Amendments Act & Section 504 of the Rehabilitation Act, along with relevant case law pertaining to disability in higher education.

• Ability to work independently

• Creative problem-solving

• Critical thinking

• Strong management and leadership qualities

• Interpersonal skills

• Clear communication, both written and verbal

• Organization, attention to detail, and time management

• Experience supporting students from underrepresented and marginalized backgrounds with a commitment to diversity, equity, and inclusion and a professional understanding of intersectionality of identities in disability services.

• Ability to explain technical concepts to people without strong technical skills.

As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus

The salary range (or hiring range ) for this position has been established at $55,000.  

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Applications will be accepted until the position is filled. Preference will be given to complete applications received by April 17th , 2024. Those who do not apply by this date may or may not be considered. 

To apply, please visit: http://www.cu.edu/cu-careers and attach:

The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.

Questions should be directed to Hanna Lewis, [email protected]