Assistant Vice Provost, Enrollment Data Management

Job Title:

Assistant Vice Provost, Enrollment Data Management

Job Summary:

The University of San Francisco, a Jesuit Catholic university, is searching for an innovative and dedicated individual to lead the integration and management of student enrollment data management, business process and data analysis, and operational functions for the University’s new strategic enrollment management efforts. The position reports to the Vice Provost for Strategic Enrollment Management, serves on the SEM Leadership team, and is guided by the University’s Mission, Vision, and Values. The successful candidate will demonstrate a broad understanding and successful record of leading both operational and analysis teams in addition to enhancing organizational connections to other stakeholders, preferably in an institution of higher education.
The University is looking for an individual who will lead with creativity, dynamism, integrity, and inclusiveness, engendering a team approach. The Assistant Vice Provost will supervise staff in Data Systems and Enrollment Operations. Additionally, the Assistant Vice Provost will foster a culture of transparency, growth, and support among the teams. The Assistant Vice Provost will commit to building a forward-thinking, mission-aligned team culture prioritizing diversity and equity.
The University of San Francisco is recognized nationally and internationally as a leading Jesuit Catholic urban university with a global perspective. Established as San Francisco’s first institution of higher education in 1855, the University is deeply embedded in the city of San Francisco. The University serves approximately 10,000 undergraduate, graduate, and professional students in Arts and Sciences, Education, Law, Management, and Nursing and Health Professions.

Full Job Description:

As the primary day-to-day liaison between Strategic Enrollment Management and both the business intelligence (CIPE) and centralized IT (ITS) organizations, this position requires an understanding of both IT and business intelligence processes and an ability to converse fluently within both environments, while conveying complex technical ideas to and mentoring non-technical team members within SEM. In this role, the Assistant Vice Provost for Enrollment Data Systems and Operations is responsible for collaborating with campus partners in institutional research and their respective leadership teams, on the implementation of a university-wide vision for leveraging student data to enhance the student experience across the student life cycle, with a focus on the period between recruitment and graduation.

The Assistant Vice Provost will be expected to:

• Establish common definitions and metadata management,

• Formulate, implement, and enforce proper data collection policies and procedures,

• Train and educate university departments on student data collection tools and equipment,

• Establish student data quality standards and work with data collection, transformation, and reporting agencies to ensure standards are met,

• Manage contracts with SEM-related software vendors and collaborates with ITS on enterprise systems,

• Troubleshoot data and submission error trends and modify processes and policies to correct,

• Understand compliance with the Family Educational Rights and Privacy Act (FERPA),

• Evaluate current systems to improve operations and student success,

• Partner with institutional research to prepare regular data reports for distribution and develop ad-hoc reports as necessary,

• Responsible for development of reusable and customizable Tableau and ad-hoc data reports for SEM stakeholders as business needs demand

• Present data at conferences and meetings as required,

• Foster relationships with other USF student data stakeholders,

• Manage admission and financial aid data processing to ensure quality and timeliness,

• Provide direction and mentoring to a team of business analysts/subject matter experts,

• Serve as a key member of SEM’s Leadership Team,

• Serve as SEM’s primary liaison and point of contact with institutional research, ITS, and external software vendors,

• Research existing and develop new best practices for integrated enrollment data management,

• Develop and monitor key analytics along the recruitment-to-yield and the enrollment-to-graduation timelines, using information for both to inform decision-making on the other,

• Continually reassess the effectiveness of recruitment and enrollment technological solutions while making appropriate adjustments to business processes in order to proactively respond to market forces and institutional priorities,

• Collaborate on quantitative and qualitative research projects to meet enrollment goals and strategic priorities,

• Foster a “recruit to retain and graduate” philosophy; and,

• Other duties as assigned.

Minimum Qualifications

• Master’s degree in relevant field required; terminal degree (Ph.D., Ed.D, MBA, etc.) preferred,

• Seven or more years of progressively responsible leadership and experience working in informational technology, business intelligence, data analysis, and/or data management required; experience working within higher education strongly preferred,

• A breadth of knowledge of student information systems, customer relationship management solutions, degree audit tools, document imaging, and data reporting options as they apply to strategic enrollment management and the student life cycle, required; experience working with Ellucian Banner, DegreeWorks, Slate, as well as knowledge of and interest in the Salesforce platform preferred,

• Ability to provide strong leadership while engendering trust and exhibiting excellence and transparency,

• Demonstrated ability to engage staff in building on past successes while fostering change,

• Demonstrated ability to think strategically at an enterprise level,

• Demonstrated ability to prioritize, coordinate, and manage multiple parallel streams of work,

• Demonstrated ability to influence and build consensus with executive/senior-level colleagues,

• Prior higher education student data experience,

• Strong analytical and problem solving skills,

• Database design and implementation experience,

• Data Warehouse and Business Intelligence experience,

• Experience with enterprise data issue identification and resolution,

• Outstanding oral, written and interpersonal communication skills with the ability to listen and collaborate,

• Success in establishing and maintaining effective working relationships across a variety of constituencies, and

• Commitment to the Vision, Mission, and Core Values of the University and to an organization culture marked by trust, integrity, ethics, inclusiveness, professionalism, and respect for diversity in all its forms.

Full-Time/Part-Time:

Full time

Pay Rate:

Salary

Job Title:

Assistant Vice Provost, Enrollment Data Management

Job Summary:

The University of San Francisco, a Jesuit Catholic university, is searching for an innovative and dedicated individual to lead the integration and management of student enrollment data management, business process and data analysis, and operational functions for the University’s new strategic enrollment management efforts. The position reports to the Vice Provost for Strategic Enrollment Management, serves on the SEM Leadership team, and is guided by the University’s Mission, Vision, and Values. The successful candidate will demonstrate a broad understanding and successful record of leading both operational and analysis teams in addition to enhancing organizational connections to other stakeholders, preferably in an institution of higher education.
The University is looking for an individual who will lead with creativity, dynamism, integrity, and inclusiveness, engendering a team approach. The Assistant Vice Provost will supervise staff in Data Systems and Enrollment Operations. Additionally, the Assistant Vice Provost will foster a culture of transparency, growth, and support among the teams. The Assistant Vice Provost will commit to building a forward-thinking, mission-aligned team culture prioritizing diversity and equity.
The University of San Francisco is recognized nationally and internationally as a leading Jesuit Catholic urban university with a global perspective. Established as San Francisco’s first institution of higher education in 1855, the University is deeply embedded in the city of San Francisco. The University serves approximately 10,000 undergraduate, graduate, and professional students in Arts and Sciences, Education, Law, Management, and Nursing and Health Professions.

Full Job Description:

As the primary day-to-day liaison between Strategic Enrollment Management and both the business intelligence (CIPE) and centralized IT (ITS) organizations, this position requires an understanding of both IT and business intelligence processes and an ability to converse fluently within both environments, while conveying complex technical ideas to and mentoring non-technical team members within SEM. In this role, the Assistant Vice Provost for Enrollment Data Systems and Operations is responsible for collaborating with campus partners in institutional research and their respective leadership teams, on the implementation of a university-wide vision for leveraging student data to enhance the student experience across the student life cycle, with a focus on the period between recruitment and graduation.

The Assistant Vice Provost will be expected to:

• Establish common definitions and metadata management,

• Formulate, implement, and enforce proper data collection policies and procedures,

• Train and educate university departments on student data collection tools and equipment,

• Establish student data quality standards and work with data collection, transformation, and reporting agencies to ensure standards are met,

• Manage contracts with SEM-related software vendors and collaborates with ITS on enterprise systems,

• Troubleshoot data and submission error trends and modify processes and policies to correct,

• Understand compliance with the Family Educational Rights and Privacy Act (FERPA),

• Evaluate current systems to improve operations and student success,

• Partner with institutional research to prepare regular data reports for distribution and develop ad-hoc reports as necessary,

• Responsible for development of reusable and customizable Tableau and ad-hoc data reports for SEM stakeholders as business needs demand

• Present data at conferences and meetings as required,

• Foster relationships with other USF student data stakeholders,

• Manage admission and financial aid data processing to ensure quality and timeliness,

• Provide direction and mentoring to a team of business analysts/subject matter experts,

• Serve as a key member of SEM’s Leadership Team,

• Serve as SEM’s primary liaison and point of contact with institutional research, ITS, and external software vendors,

• Research existing and develop new best practices for integrated enrollment data management,

• Develop and monitor key analytics along the recruitment-to-yield and the enrollment-to-graduation timelines, using information for both to inform decision-making on the other,

• Continually reassess the effectiveness of recruitment and enrollment technological solutions while making appropriate adjustments to business processes in order to proactively respond to market forces and institutional priorities,

• Collaborate on quantitative and qualitative research projects to meet enrollment goals and strategic priorities,

• Foster a “recruit to retain and graduate” philosophy; and,

• Other duties as assigned.

Minimum Qualifications

• Master’s degree in relevant field required; terminal degree (Ph.D., Ed.D, MBA, etc.) preferred,

• Seven or more years of progressively responsible leadership and experience working in informational technology, business intelligence, data analysis, and/or data management required; experience working within higher education strongly preferred,

• A breadth of knowledge of student information systems, customer relationship management solutions, degree audit tools, document imaging, and data reporting options as they apply to strategic enrollment management and the student life cycle, required; experience working with Ellucian Banner, DegreeWorks, Slate, as well as knowledge of and interest in the Salesforce platform preferred,

• Ability to provide strong leadership while engendering trust and exhibiting excellence and transparency,

• Demonstrated ability to engage staff in building on past successes while fostering change,

• Demonstrated ability to think strategically at an enterprise level,

• Demonstrated ability to prioritize, coordinate, and manage multiple parallel streams of work,

• Demonstrated ability to influence and build consensus with executive/senior-level colleagues,

• Prior higher education student data experience,

• Strong analytical and problem solving skills,

• Database design and implementation experience,

• Data Warehouse and Business Intelligence experience,

• Experience with enterprise data issue identification and resolution,

• Outstanding oral, written and interpersonal communication skills with the ability to listen and collaborate,

• Success in establishing and maintaining effective working relationships across a variety of constituencies, and

• Commitment to the Vision, Mission, and Core Values of the University and to an organization culture marked by trust, integrity, ethics, inclusiveness, professionalism, and respect for diversity in all its forms.

Full-Time/Part-Time:

Full time

Pay Rate:

Salary