Assistant Director of Retention Initiatives

Job Title

Assistant Director of Retention Initiatives

Agency

Texas A&M University - San Antonio

Department

Student Success

Proposed Minimum Salary

$4,333.34 monthly

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

The Assistant Director of Retention Initiatives, under the supervision of the Executive Director of the Student Academic Success Center, addresses individual, academic, financial, and social issues that may affect the persistence and eventual graduation of students from Texas A&M University-San Antonio. The Assistant Director will coordinate a wide array of efforts affecting progress towards graduation for a variety of special populations enrolled at the university. The individual in this role will develop, implement, and assess initiatives that may impact student success and degree completion.

Salary: $52,000/annually

Responsibilities:

• Organize and manage retention initiatives coordinated through the Student Academic Success Center

• Hire, train and supervise retention specialists and academic coaches.

• Manage the early alert program, run reports in the university's learning management system -Civitas, and analyze trends all retention related initiatives.

• Coordinate efforts regarding students who are not met with the Texas Success Initiative (TSI).

• Suggests and directs access of University resources.

• Manage a small caseload of students who fall in the not met TSI category.

• Assists students in understanding academic policies related to the academic appeal process.

• Assists students in establishing goals for high levels of engagement towards academic progress and success.

• Assists students in addressing problems and connects them with appropriate support services on campus.

• Conveys implications of various policies and procedures related to academic probation and suspension, dropping courses, and satisfactory academic progress.

• Provides general information about financial aid and scholarship requirements.

• Collaborates with various offices on campus that play a role in the retention of students.

• Manage systems such as Trellis, Motimatic, and Civitas to help with re-enrollment campaigns.

• Other duties as assigned.

Required Education and Experience:

• Bachelor’s degree in applicable field.

• Six (6) years of related experience in management

Preferred Education and Experience:

• Master’s degree in applicable field.

• Five (5) years in teaching, advising, coaching, admissions, or related fields

• Experience working with underserved and non-traditional student groups

• Ability to collaborate with faculty and staff and to interact effectively with students

• Ability to gather, track, and analyze data

• Demonstrated experience using Excel or other MS Office software

• Ability to use early alert systems, scheduling systems, and CRM systems.

Knowledge, Skills, and Abilities:

• Ability to use the student information systems, BANNER.

• Ability to use good judgment and work effectively under pressure.

• Ability to work as a member of the team. Ability to work individually or in groups to complete projects.

• Ability to maintain a high level of confidentiality.

• Ability to develop and deliver presentations to students and faculty.

• Ability to work cooperatively with others and provide excellent customer service to students, employees, and the community.

• Ability to multi-task.

• Excellent verbal and communication skills

Application Instructions:

Please make sure to provide the following documents: 

• Cover Letter

• Resume / CV 

• References – at least two - three professional references

For detailed instructions on how to apply for any position on our website, please use the following link: 

http://www.tamusa.edu/humanresources/job-opportunities/index.html ​  

Summary of Employee Benefits: 

https://www.tamusa.edu/human-resources/documents/summary-of-employees-benefits.pdf   

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. 

Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made.  If you have issues with adding documents to your application, please contact HR at 210-784-2058. 

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.