Assistant Director, Academic Services

Department
 

Booth Faculty Services: Academic Services

About the Department
 

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary
 

The Assistant Director of Academic Services has a primary focus of academic advising and administrative support for Booth students. The Assistant Director works directly with students, faculty and staff in Hyde Park and at the downtown Chicago campus. This individual is responsible for ensuring a successful program experience for all students.
This position will have responsibilities at the Hyde Park and downtown Chicago campuses.

Responsibilities

• Advises students on the curriculum, course selection, and schedule planning, and helps manage career and professional trade-offs during their program of study.
• Communicates policies and administrative and academic requirements to ensure successful progression to degree completion.
• Supports students with academic issues, including academic progress, personal challenges impacting academics, and working with faculty.
• Manages a portfolio of several key academic areas and their associated administrative processes.
• Develops and provides content support for academic advising; videos, websites, email.
• Supports online advising tools including the Program of Study Tool, the bidding system, course descriptions, and curriculum web pages.
• Delivers area specific presentations to current and incoming students.
• Liaise between students and faculty.
• Proctors accommodated exams.
• Completes special or seasonal projects.
• Advises students with minor academic difficulties and counseling while responding to queries from faculty, staff and parents.
• Keeps records of student degree programs and notes on student conversations.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

---
Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

---
Certifications:

---

Preferred Qualifications

Education:

• Master’s in academically related field.

Experience:

• At least one year of responsible, progressive experience in higher education.
• Experience in academic advising, including a strong understanding of graduate programs and curricula.

Preferred Competencies

• Proven outstanding interpersonal skills that encourages teamwork, engagement and trust with students and other Chicago Booth administrative offices.
• Balance empathy with consistent application of policies/procedures.
• Excellent listening, written, verbal and presentation skills.
• Work independently and with initiative to consistently meet deadlines, problem-solve, exercise good judgment, prioritize, make decisions, and work under pressure during seasonal high volume.
• Maintain and safeguard student confidentiality.
• Excellent attention to detail, organizational, technological and data analysis skills.

Working Conditions

• This position is currently expected to work a minimum three days per week in the office.
• Work on-site evening and weekend hours, including Saturday rotations and evening student events as necessary.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Student Affairs & Services

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

37.5

Benefits Eligible
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.