Administrative Specialist III

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Type of Position:
Clerical

Job Type:
Regular

Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only ):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .

Department:
COM | Peds Kids First Fort Smith

Department's Website:

Summary of Job Duties:
We’re looking for an Administrative Specialist III to join our team and help us with our daily tasks. The Administrative Specialist III provides administrative support to operations at a UAMS Kids First clinic. The ideal candidate will be well-organized, detail-oriented, and able to work independently. If you have experience in a similar role and are looking for a new challenge, we want to hear from you!

Qualifications:

• High School Diploma or GED PLUS three (3) years of Administrative experience.

Additional Information:

Responsibilities:

• Provides customer service to Kids First patients, families, and visitors.
• Interacts with and assists the public in a professional and friendly manner.
• Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
• Demonstrates positive working relationships with co-workers, management team, and other departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assists internal and external stakeholders as needed with exceptional customer service.
•  Provides coverage for assigned phone lines daily; transfers calls and records messages as instructed.  Routes reports, correspondence and other material via interdepartmental and other mail delivery services.
• Assists in scheduling appointments and reminding families of upcoming appointments and clinic events.
• Ensures work schedules are met, arrives at work on time, reports to assigned area promptly, requests vacation and non-emergency sick leave in advance, minimizes unplanned absences. Completes annual training timely. 
• May assist in other areas within the clinic as needed.
• Tracks, compiles, and obtains documentation needed to ensure patients receive services.   
• Uses databases to track documentation required by funding source. 
• Obtains prescriptions needed and communicates to clinical team. 
• Verifies insurance. 
• Submits private and/or secondary insurance and other information needed to billing department to ensure payment for services. 
• Upon direction from clinical staff, sends for documentation or records as.

• ordered.

• Types and mails out letters requesting or sending documents as needed.

• Prioritizes daily, weekly, monthly, and annual activities to meet deadlines.

• Assists in ordering materials and arranges for services as needed, under the direction of the clinic director. 

• Operates and maintains office equipment according to proper procedures, coordinates repairs/service as needed.

• Enters purchase requisitions in SAP, receives goods and ensures orders are complete. 

• Follows up on incomplete orders.

• Compiles clinical documentation as required for billing and audit. 

• Prepares files for referrals, existing, and discharged patients.  

• Ensures clinical documents, patient records, and other documents are prepared and processed for billing, filing or scanning as indicated. 

• Files documentation in a timely manner.

• Assists with preparing for audits of patient records or clinic records. 

• Ensures filing is completed timely and in accordance with policy and procedure.

          

Salary Information:

$31,200.00

Required Documents to Apply:

List of three Professional References (name, email, business title), Proof of Veteran Status, Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [email protected]  for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Adult Maltreatment, Child Maltreatment, Criminal Background Check, FBI Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, N/A, Talking, Walking

Frequent Physical Activity:
N/A, Sitting

Occasional Physical Activity:
Crawling, Crouching, Kneeling, Lifting, N/A, Standing

Benefits Eligible:
Yes