Administrative Associate III

Job Title

Administrative Associate III

Agency

Texas A&M University - Central Texas

Department

Enrollment Management

Proposed Minimum Salary

$10.92 hourly

Job Location

Killeen, Texas

Job Type

Staff

Job Description

Provides moderately advanced administrative support to an assigned department or specialized activity. Processes transcripts for TAMUCT students. Assist at front counter in assisting current students with their class schedule to include adding, dropping, changing and withdrawing from courses. Create and type correspondence letters, verification letters, and enrollment letters. Scan and query student files. Assist students in person, email, phone and fax.

Responsibilities:

• Process TAMUCT and UCT/ATU transcript requests received from current and former students. 

• Scans/Indexes documents in BDM, runs the .bat files and reconciles forms in the multi-category in the Dynamic Forms dashboard that have not been routed to the Registrar’s Office.

• Process various dynamic forms for the Registrar’s Office

• Process verification of enrollment requests received from students. Also process third party verification enrollment requests. 

• Process consortium agreements received from Financial Aid by entering credit hours into Banner and updating tracking spreadsheet. 

• Assist students via e-mail, phone and the front counter with registration issues and general inquiries. This includes assisting students in the Registrar Chat room, as well as checking in/out students in Who’s Next. 

• Processing degree plan changes

• Processing petitions in Degreeworks

• Processing room reservation requests

• Running reports in Cognos.

• Accept other duties as assigned by the department head.

• Process Permanent Record Update forms for student name or social security number changes.

• Performs other duties as assigned.

Minimum Requirements:

Education – High school diploma or equivalent combination of education and experience.

Experience – Three years of related experience.

Knowledge of – Knowledge of word processing, spreadsheet, and database applications.

Ability to – Ability to multitask and work cooperatively with others. Strong verbal and written communication skills.  Ability to work with sensitive information and maintain confidentiality.  Strong interpersonal and organizational skills.

Licensing / Professional Certification – None.

Physical Requirements – None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally does not supervise employees.

Hours: 8am-5pm, Monday - Friday; nights & weekends as needed.

Salary: $10.92

This is NOT  a remote position. The selected candidate will be required to work on campus.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/AffirmativeAction/Veterans/Disability Employer committed to diversity.