Academic Success Advisor

98395BR

Campus: Tempe

Academic Success Advisor

Job Description

The School of Molecular Sciences is seeking a motivated, student centric Academic Success Advisor to support the academic success team. The Academic Success Advisor promotes and supports student retention and graduation university-wide and advises students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies.  This position supports both immersion (i.e. on-campus) and online student populations.  This role reports to the Associate Director of Academic Services for the school.

Hybrid work or alternative work schedule may be considered after hire and training.

Job Family

Advising & Admissions

Department Name

School of Molecular Sciences

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$46,000 - 50,000 per year; DOE

Close Date

02-February-2024

Essential Duties

•  Provides individual and group academic advising for the School of Molecular Sciences.
• Works closely and collaboratively with students, faculty, and staff to support academic success. 
• Interviews and counsels undergraduate and prospective students regarding policies, procedures and academic requirements. 
• Disseminates information and guidance regarding enrollment procedures, program admission criteria and process, major map requirements and course selection. 
• Maintains student files and records. 
• Monitors student academic progress and program effectiveness using a variety of technology-based tools (such as degree progress, customer relationship management, and analytics software/tools), and the application of retention focused strategies, and relevant advising/student development/engagement theories. 
• Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues;  collaborates closely with students to identify all academic options including, but not limited to: degrees, tutoring, counseling, career services, success coaches, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to the student's goals, interests, and skills. 
• Acts as a college/department/school representative to current and prospective students, faculty, staff, and external groups on issues related to academic success.
• Works to ensure ongoing satisfaction for students with their program and degree progress, provides follow up to ensure satisfaction with and effectiveness of services, and utilizes a variety of university data and programmatic direction to promote student academic success.  
• Regularly monitors assessment resources to refine and build effective practices. 
• Works collaboratively and collegially with academic unit and services throughout the university to facilitate comprehensive student support.
• Plans and develops advising strategies to meet the needs of undergraduate students using technological tools including but not limited to student profile reports, Salesforce, PeopleSoft, DARS, eAdvisor, and more.
• Communicates with other department and university administrators; resolves or assists with the resolution of sensitive issues.
• Other duties and projects as assigned

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master's Degree completed or in progress preferred
• Experience teaching coursework or leading workshops for students in an educational environment.
• Experience demonstrating sensitivity to needs of a diverse student population.
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
• Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes.
• Experience in the use of internet-based research tools, Google Suite, and Microsoft Office computer applications.
• Experience using student information systems such as PeopleSoft, Salesforce, and DARS.
• Experience in rapidly adapting and effectively utilizing new technology, practices, policies and methods.
• Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration, faculty and other interested parties.
• Experience in working effectively in an environment subject to quickly changing priorities.
• Evidence of effective communication skills.
• Experience in interpreting student needs and determining when referral to other University resources is appropriate.
• Demonstrated knowledge of ASU academic structure and organization.
• Demonstrated knowledge of academic programs, colleges, and departments university-wide.

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.  Ability to clearly communicate to perform essential function

Department Statement

The School of Molecular Sciences is now:

• Ranked in the top 10 in annual number of graduating chemistry/biochemistry majors
• Ranked number 6 worldwide in high-impact publications in chemistry
• Among the top 25 U.S. Ph.D. institutions in chemical research spending

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.