Academic Success Advisor

85840BR

Campus: Tempe

Academic Success Advisor

Job Description

The Herberger Institute for Design and the Arts at Arizona State University is seeking an Academic Success Advisor to support the academic success team in the Office of Student Success. The Academic Success Advisor promotes and supports student retention and graduation university-wide and advises students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies. 

Job Family

Advising & Admissions

Department Name

Herberger Inst Student Success

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

Depends on experience

Close Date

23-November-2022

Essential Duties

• Provides individual and group academic advising for the Herberger Institute for Design and the Arts students.   
• Works closely and collaboratively with students, faculty, and staff to support academic success.   
• Conducts workshops for students, parents and/or high school/community college advisors/counselors about ASU and the Herberger Institute programs, policies and procedures.   
• Interviews and counsels undergraduate and prospective students regarding policies, procedures and academic requirements.   
• Presents academic information to new students and parents during freshman orientation programs.   
• Disseminates information and guidance regarding enrollment procedures, program admission criteria and process, major map requirements and course selection.   
• Maintains student files and records.   
• Monitors student academic progress and program effectiveness using a variety of technology-based tools (such as degree progress, customer relationship management, and analytics software/tools), and the application of retention focused strategies, and relevant advising/student development/engagement theories.   
• Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues;  collaborates closely with students to identify all academic options including, but not limited to: degrees, tutoring, counseling, career services, success coaches, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to the student's goals, interests, and skills.   
• Acts as a college/department/school representative to current and prospective students, faculty, staff, and external groups on issues related to academic success.  
• Works to ensure ongoing satisfaction for students with their program and degree progress, provides follow up to ensure satisfaction with and effectiveness of services, and utilizes a variety of university data and programmatic direction to promote student academic success.    
• Regularly monitors assessment resources to refine and build effective practices. Works collaboratively and collegially with academic unit and services throughout the university to facilitate comprehensive student support.   

Regular business hours (8am-5pm/Monday-Friday); with the ability to work flexible shifts to support events, students and faculty when needed. 

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Demonstrated knowledge of design and the arts  
• Experience in a higher education environment  
• Knowledge of university and Herberger Institute curricular requirements  
• Ability to direct and provide support to undergraduate and/or graduate students enrolled at the university.   
• Ability to utilize a wide range of software, advising theories and retention-focused strategies.  
• Experience in designing presentation materials and giving oral presentations in group settings  
• Knowledge of Microsoft Office Suite and comfortable working in an environment focused on continuous improvement and innovation  
• Evidence of effective written and verbal communication skills  

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Required to stand for varying lengths of time and walk moderate distances to perform work
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. 

Department Statement

The Herberger Institute comprises the School of Art; School of Arts, Media and Engineering; The Sidney Poitier New American Film School; School of Music, Dance and Theatre; The Design School; and the ASU Art Museum. With 130 degree and certificate options, and programs ranked top 20 in art, design, music, theatre, digital culture, film, dance and more, plus a top university art museum, a leading immersive media facility, and national and international partnerships, the Herberger Institute is a powerhouse of art, culture and design. 

Our mission is to position designers, artists, scholars and educators at the center of public life and prepare them to use their creative capacities to advance culture, build community and imaginatively address today’s most pressing challenges.

The vision of the Herberger Institute is to advance the New American University by embedding designers, artists and arts-based inquiry at its core and throughout the communities it serves locally, nationally and internationally. With 7,000+ students, mare than 700 faculty members, and 130 program options, the Herberger Institute is committed to redefining the 21st-century design and arts school.

As part of Arizona State University, the most innovative university in the nation, the Herberger Institute seeks to drive and scale new ways for arts and design to have impact in our world. We invite you to join our work.

Values:
•             Creativity as a core 21st-century competency
•             Design and the arts as critical resources for transforming our society
•             Innovation, enterprise and entrepreneurship
•             Interdisciplinary and transdisciplinary collaboration and research
•             Social embeddedness
•             Projecting all voices
•             Excellence
https://herbergerinstitute.asu.edu/

Why work @ASU - https://cfo.asu.edu/why-work-asu
Total compensation at ASU is defined as more than the salary paid for the valuable work performed to support the success of our ASU students. It includes:
•             Salary and wages paid
•             Comprehensive package of affordable benefit plans and programs
•             Access to world-class educational opportunities at deeply discounted rates
•             ASU's total compensation estimator shows the approximate value of your overall compensation

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.
Flexible work options (after 3 months of service with the Herberger Institute, contingent on the need of the Unit/School and performance)
•             Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
•             Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.