Academic Advisor (Student Services Professional II)

Working Title: Academic Advisor, Student Success Center

Classification Title: Student Services Professional II

Classification Salary Range: $4,610 - $6,556 per month 

The final salary is dependent upon qualifications and experience.

About the Position

Under the general supervision of the Student Success Director, the Academic Advisor provides academic advising services to current students and potential majors or minors students. The Academic Advisor aids undergraduate students to ensure academic and professional success by reviewing course selection and career goals. The Academic Advisor will collaborate with other departments and refer students to appropriate campus resources. The incumbent will provide solution centered recommendations in support of campus and system-wide graduation initiatives and will contribute to the mission of the Center, College, and University. 

Overview of Duties and Responsibilities

• Advise a caseload of students to provide significant and frequent advising opportunities, make decisions in individual cases to resolve student problems within established parameters, regulations, and guidelines, and track each student cohort to ensure efficient degree completion.
• Collaborate with retention specialists, peer mentors, graduation specialists, and faculty to assist in the development and implementation of innovative advising and retention strategies.
• Assist students to understand degree objectives, general education, graduation requirements, and what the purpose of these requirements are and how they fit together to make a meaningful university education.
• Support students with navigating administrative processes such as course substitutions, transfer credits, permission numbers, change of major, petitions, and adding or dropping of courses, etc. 
• Maintain a daily database and present reports on the progress of students supported, challenges experienced, and overall outcomes through the use of appropriate campus technologies. Access, analyze, and update student records to monitor and track academic progress.

Minimum Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis

• Equivalent of two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Knowledge, Skills, and Abilities

• Working knowledge of assets-based, equity centered advising practices.
• 
  General knowledge of the methods and problems of organizational and program management
  
• 
  General knowledge of culturally-responsive research and interview techniques
  
• Ability to reason logically; collect, compile, analyze and evaluate data
• Skill in recognizing multicultural, multisexed and multiaged value systems
• Maintain effective working relationships with a diverse student body, faculty, and staff with the general public.

Preferred Qualifications

• Bilingual or multilingual skill is desirable

To view the full position description, click “Position Description” above.

General Information

• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California
• The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. Questions about the CSU COVID-19 Vaccination Policy may be sent to [email protected] .
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here .

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.