Senior Education Support Manager (Placements and Degree Apprenticeships)

Salary:

Full time starting salary is normally in the range £34,980 to £44,263 with potential progression once in post to £46,974. Grade 7 

Role Summary

This role is based within the College of Life and Environmental Sciences and plays a vital role in supporting the management and development of educational provision working closely with senior academics and Professional Services colleagues to enable the College to deliver excellence in teaching.

The post holder will possess a broad understanding of how academia operates as a business and will be responsible for the management and optimisation of administration for all learning, teaching, compliance and quality administrative processes. They will work with all members of the LES Education Services team, lead on defined Education projects and make a major contribution to strategic discussions, developing policy and procedure to ensure consistency of practice and delivery of the College strategy.

The post holder will work on their own initiative and exercise a high level of judgement, skill and understanding to conceive, develop and implement long term improvements to service delivery and effective ways of working within their areas of responsibility. 

Main Duties

• To work closely with School Heads of Education, and the wider College Education team to enhance and maintain the quality of education in line with University, College and School education strategy and the College strategic plan. 
• Work independently, whilst consulting with senior academic staff, senior College staff and the Head of Education Services on the development and implementation of procedures to support change using an open and inclusive leadership style to gain commitment from all staff for any initiatives they implement. This will involve working with a variety of staff and may involve significant changes, gaining commitment and handling potentially difficult HR situations
• Manage education-related administrative processes, ensuring they are robust, flexible and operate effectively interfacing with colleagues at both College and University level.
• Undertake regular reviews of education processes and systems to ensure that they remain efficient, integrated, fit for purpose and in line with current University, College and School quality assurance practices, current sector guidance and best practice. The post holder will identify the need for improvements where necessary and contribute to the delivery and implementation of action plans to respond to those needs, with agreement from the College Head of Education Services.

Required Knowledge, Skills, Qualifications, Experience

• First Degree (or equivalent qualification), or equivalent relevant work experience
• Significant experience of working in Higher Education senior administration and/or management
• Knowledgeable of the environmental, economic and political factors impacting on Higher Education.
• High level of competence in the use of IT with proficient experience of using Microsoft Office, databases (preferably student record systems) and online learning resources
• Excellent interpersonal skills, experience of working collaboratively with the ability to establish good working relationships with colleagues at every level of an organisation
• Excellent organisational skills

Informal enquiries to Kerri Badger, email: [email protected]

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above or visit our careers website.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working