Senior Application Administrator Research Admin and Analytics

Job Description

(Senior Application Administrator Research Admin & Analytics)  -(Support Services)

Description

Job Purpose

The Senior Application Administrator is responsible for design, installation, configuration and maintenance of assigned business applications, to ensure they operates in accordance with predefined business requirements.

Key Roles & Responsibilities

Operational Responsibilities

• Acquire operational agreements from stakeholders on process improvements, critical success factors, institutional value, metrics and approach method.
• Communicate and collaborate regularly with end-users to analyze, understand and document process expectations, information needs and functional requirements. Facilitate workshops and focus groups on business process related activities
• Identify new approaches, improvements and solutions to business processes, efficiency and practices; review and edit recommendations related to proposed solution
• Lead the upgrade, integration and maintenance of designated business applications, which involves installing new software and system upgrades, evaluating and installing patches, and conducting refreshes and restores
• Assist in developing a road map to review, evaluate and analyze end user business requirements, available software packages, existing application effectiveness and efficiency, and develop functional specifications/designs for business applications
• Contribute to the research, evaluation, selection, and implementation of business applications
• Perform and manage proactive and continuous reviews to align processes with changing business conditions and new products and service offerings through existing change management processes
• Manage projects to plan, implement, and test new systems and applications to meet dynamic business needs; perform enhancements, customizations and complex configuration for the existing ones
• Implement and maintain the architecture necessary for application integration, in accordance with business application architectural guidelines, principles and standards in all project milestones and deliverables
• Write efficient and performance optimized code for various data integrations, reporting, data analytics, business intelligence, data maintenance/operational tasks and maintenance of test environments, source control and development builds
• Manage the integrity of security design and engineering for designated business applications and systems, including the administration of system security measures and access privileges to protect and maintain approval records, software, and hardware.
• Develop requirements and modeling using Use cases, High-level models that guide Solution Architecture design and High-level component model, Entity Relation Diagrams, UML diagrams, Concepts Maps, Business Process Management Notation (BPMN).
• Document solution design and how it interacts with the larger Technology Architecture.
• Perform testing activities and participation based on the User Acceptance Testing (UAT) process for various business applications
• Administer production and operational support for the purpose of resolving issues and restoring services to business applications
• Coordinate with the software suppliers or vendors regarding user support and problem resolution in addition to other related activities
• Monitor designated applications and services using a combination of tools, and take corrective action to prevent or minimize system down time and ensure high availability and performance
• Endorse the development of a variety of written materials such as reports, procedures, and operational documentation for business requirements, supporting the use of standard reporting and business intelligence analysis tools
• Recommend and deliver applicable tutorials, training sessions, manuals and guidelines on the appropriate use of relevant business and software applications, evaluate their effectiveness, and monitor their results
• Adhere to information security policies and procedures, and report breaches or other security risks accordingly
• Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed
• Perform any other tasks assigned by the Applications Administration Manager and Director of Technology Operations.

Qualifications

Qualifications & Experience

Required Qualifications

• Minimum Bachelor’s degree from accredited university or college in Computer Sciences or related discipline.

Required Experience

• A minimum of 8 years’ relevant experience.
• Professional experience in developping and administrating enterprise application software, data mining and reporting technologies.
• Sound ability to conduct product research and product evaluations
• Demonstrated capacity to perform project management functions with ability to plan, organize, and manage risks and issues, including appropriate escalation when needed
• Experience with Enterprise Architecture frameworks, developing requirements and modeling artifacts such as Entity Relation Diagrams (ER-Diagrams), UML diagrams, User Stories, Use Cases, Concepts Maps, Business Process Management Notation (BPMN) using tools
• Must have development experience in both Java and .NET frameworks and understand enterprise technologies.
• Should be aware of Service Oriented Architecture (SOA), Web Services and integration methods.
• Must have strong working knowledge of Software Development Lifecycle processes and how to operate under structured project management, including the need for various environments, system maintenance, risks avoidance, etc.
• Must be able to work independently with minimal supervision and provide proactive leadership in a complex environment with multiple teams
• Have extensive knowledge of data mapping and data modeling processes;
• Have a clear understanding of business applications architectures as it relates to operational and analytical information, i.e. platforms, data integration;
• Have the ability to work on multiple, concurrent projects in a dynamic environment and manage time appropriately;
• Have the ability to plan and organize; ability to identify and manage risks and issues, including appropriate escalation when needed.
• Strong verbal and written communication skills which can clearly articulate complex concepts and ideas to all levels of the organization in both technical and non-technical terms
• Team oriented with ability to work effectively with many different people across many diverse organizations
• Experience in higher education and research organization is a plus.

  Should you require further assistance or if you face any issue with the online application, please feel to contact the Recruitment Team ([email protected] ).

Primary Location: KUK – Khalifa University
Job: Senior Administrator
Schedule: Regular
Shift: Standard
Job Type: Full-time