Quadrant Laboratory Operations Manager – Service Delivery

Quadrant Laboratory Operations Manager – Service Delivery

Reports to: • Laboratory Operations Hub Lead

Contact term: • This is a full-time, permanent position on Crick terms and conditions of employment.

Summary There is an opportunity for a full-time permanent Quadrant Manager position within the Service Delivery Team. The role reports directly to the Hub Lead to support and maintain laboratory operations in a quadrant and throughout the institute. The role is an important link with Group Leaders, Laboratory Research Scientists (LRSs), Postdocs, Students, Safety & Health, HR, Procurement, Finance, Logistics and Facilities & Infrastructure (F&I) teams, as well as working closely with other Quadrant Managers. This is an excellent opportunity to develop your laboratory support experience in a busy team. You will also be expected to line manage member/s of the Laboratory Operations Assistant team.

Key responsibilities Each floor has approximately 40 research laboratories and associated Science Technology Platforms (STPs), with up to 450 staff.

Responsibilities include, but are not limited to:

• Support the efficient day to day running of the research laboratories located on the quadrant, including STPs, providing assistance and advice to ensure that all activities within the laboratories comply with Crick policies. • Ensure the operations and day-to-day management of the quadrant communal facilities (tissue culture, equipment and cold rooms), including but not limited to upkeep, servicing and repair of equipment, maintaining safety standards. • Contribute to lab space planning with the quadrant laboratories e.g. upgrades, refurbishments and repairs including overseeing commissioning of areas in a quadrant, working closely with the Facilities & Infrastructure Team. • Managing and supporting the development of the Laboratory Operations Assistants for the quadrant, planning their work and ensuring, where possible, continuity with the rest of the floor and the wider team. • Support the Asset Management Team by providing local quadrant knowledge for service contract agreements and existing warranties for laboratory equipment, including managing surplus/obsolete equipment. • Liaise with the Procurement Team to negotiate best costs when purchasing equipment and consumables for the quadrant laboratories. • Advise and assist staff with unresolved ordering related issues, working closely with the Finance and Logistics Teams. • Ensure Quadrant compliance with Crick’s overall policies and standards for waste and recycling. • Provide out-of-hours support for urgent issues affecting the Quadrant and attending site if required. • Act as “Person Designated” under the Human Tissue Act – providing local guidance and oversight for the Quadrant. • Act as Radiation Protection Supervisor for an area if required. • Act as Biological Safety Officer for the Quadrant, raise permits to work for engineers to enter CL2 areas, carry out induction and training of scientists on quadrant SOPs (PPE, disposal of waste, local rules etc). • Perform or assist with any other duties and ad hoc projects as specified by the Hub Lead and Director of Service Delivery.

Key experience and competencies

The post holder should embody and demonstrate our core Crick values: bold, imaginative, open, dynamic and collegial, in addition to the following:

Essential • Educated to degree level, or equivalent, in a science discipline or have extensive laboratory management experience. • Good knowledge of relevant Health and Safety issues including biological, radiological and chemical safety. Training will be provided as required. (i.e. NEBOSH, IOSH). • The post-holder must have a broad understanding and experience of scientific procedures and specialised equipment requirements within a research environment. • Wide laboratory experience preferably with some administrative responsibilities. • Experience of managing both equipment and consumable budgets. • Understands strategic management and operational issues within a research institute. • Able to establish good relationships with stakeholders and staff and builds wide and effective networks of contacts inside and outside the organization. • Excellent communication and interpersonal skills, able to deal confidently and diplomatically with a range of staff at all levels. • Advanced Microsoft office IT skills essential and database experience desirable.

Desirable

• The position requires a good general appreciation of the Crick’s research activities. • Experience in dealing with representatives from scientific companies and contractors as well as negotiation with suppliers (desirable).

Find out what benefits the Crick has to offer: For more information on our great pay and benefits package please click here: https://www.crick.ac.uk/careers-and-study/life-at-the-crick/pay-and-benefits Equality, Diversity & Inclusion: We welcome applications from all backgrounds. We are committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, pregnancy, age, disability, or civil partnership, marital or family status. We particularly welcome applications from people who are Minority Ethnic as they are currently underrepresented in the Crick at this level. Diversity is essential to excellence in scientific endeavour. It increases breadth and perspective, leading to more innovation and creativity. We want the Crick to be a place where everyone feels valued and where diversity is celebrated and seen as part of the foundation for our Institute’s success. The Crick is committed to creating equality of opportunity and promoting diversity and inclusivity. We all share in the responsibility to actively promote dignity, respect, inclusivity and equal treatment and it is our aim to ensure that these principles are reflected and implemented in all strategies, policies and practices. Read more on our website: https://www.crick.ac.uk/careers-and-study/life-at-the-crick/equality-diversity-and-inclusion