PCC Business Operations Administrator

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Overview of the Role
Faculty of Medicine and Health 
Leeds Institute of Medical Education/ Patient and Carer Community
Business Operations Administrator

This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Do you want to be part of a professional service, committed to supporting colleagues by delivering an excellent administrative support service?  Are you pro-active with strong communication and interpersonal skills?  

We are looking for a motivated and enthusiastic Business Operations Administrator to provide assistance in the smooth running of business operations within the Patient Carer Community that forms part of the Faculty of Medicine & Health.  

Supporting administrative arrangements, you will work ensuring general administrative tasks are completed in a timely and accurate manner. You will be required to develop and maintain key process documentation, arranging meetings and raising purchase order requests. As a proactive member of the business operations team, you will share good practice to continually improve processes, share workload amongst colleagues and provide cover for other team members across the faculty as required.  

You will have experience of systems and processes, gained in a customer service environment or in an administrative role. 

This is an exciting opportunity to work with a diverse and dynamic team who are responsible for designing, delivering and assessing patient and carer led teaching in healthcare education. This role is an integral part of the international award winning team, and you will be helping to ensure its continued success nationally and internationally.

The Patient and Carer Community (PCC) is a large and expanding community of real patients, carers and their family members. They use their lived experience to teach students about the reality of living with a physical and/or mental health condition, helping students to understand and work with the patient/carer perspective.

The PCC work across a number of key areas such as communication and clinical skills both at undergraduate and postgraduate level, including the MBChB (Medicine), Physician Associate and Gateway to Medicine programmes. They are involved in student admissions right through to the final exams and graduation process.

What we offer in return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!   

If you are looking for a role that will influence the way our students understand the patient and carer community, apply today.

To explore the post further or for any queries you may have, please contact:
Jools Symons, Patient and Public Involvement Manager

Email: [email protected]

Location:  Leeds - Main Campus
Faculty/Service:  Faculty of Medicine & Health
School/Institute:  Leeds Institute of Medical Education (LIME)
Category:  Administrative and Clerical Support
Grade:  Grade 4
Salary:  £23,700 to £25,138 per annum pro-rata
Working Time:  0.6fte (21 hours per week)
Post Type:  Part Time
Contract Type:  Ongoing
Release Date:  Wednesday 03 April 2024
Closing Date:  Monday 22 April 2024
Interview Date:  Thursday 02 May 2024
Reference:  MHIME1209
Further details: