JAG Administrator

Job title: JAG Programme Administrator

Contract type: Permanent

Salary: Grade 3,  £21,652 - £24,351 (Liverpool) or £24,652 - £27,351 (London). Please note appointments are generally made at the beginning of the salary band. 

Working arrangements: Full time (35 hours per week). Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office

Location: Liverpool or London 

The well-established and highly successful JAG accreditation programme is looking for two enthusiastic and organised programme administrators to join their team. The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.

Purpose and scope

About the role

As programme administrator, you will make an impact every day by:

• Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification.
• Organise accreditation assessments and process applications and results.
• Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
• Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
• Keep up to date and accurate records.
• Support team with administrative support relating to quality improvement projects.
• Contribute to the development of new guidance materials.
• Continuously strive for improvement and proactively identify more efficient ways of working.

You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.

The successful candidate will:

• Be exceptionally organised and interested in improving processes
• Enjoy communicating with a range of individuals, developing great working relationships
• Be experienced at working in project support roles
• Have a passion for improving the healthcare workforce and its services.

About us

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do

Further information

This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. For more information about the role please view the job description and person specification.

For an informal discussion about this role, please contact Jessica Butler, JAG D&T project manager ([email protected] )

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 27 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan 
• life assurance
• annual pay award 
• flexible working hours
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• cycle to work scheme 
• corporate eye care scheme with
• professional training and development opportunities 
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands

About the RCP

The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

How to apply

Please submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.

In your supporting statement please specify whether you are applying for a post based in Liverpool or London. 

If you have any queries about the application and selection process please email [email protected] .

Closing date: Tuesday 4 June

The recruitment team will contact shortlisted candidates by email in w/c 10 June

Interview date:TBC

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.