Placement Support Assistant

Cardiff University, United Kingdom

Updated: over 2 years ago
Location: Cardiff, WALES
Deadline: The position may have been removed or expired!

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Placement Support Assistant
Cardiff School of Healthcare Sciences

The School of Healthcare Sciences is seeking to appoint an enthusiastic, self-motivated individual to join our Placement Support Team. The team has responsibility for providing comprehensive, proactive, professional administrative support related to all aspects of student placements for all professions within the School. The ability to communicate effectively and professionally with administrative colleagues, academic staff, students and external placement providers is essential. The role holder will utilise complex spreadsheets which require an excellent knowledge of Excel. Problem solving skills and time management skills are key requirements of the role.

This position is full-time (35 hours per week) and is fixed term to the 31 October 2022.

Salary: £20,092 – £22,254 per annum (Grade 3)

Date advert posted: Wednesday, 15 September 2021

Closing date: Sunday, 3 October 2021

This post has previously been advertised to employees of Cardiff University only.  We now invite external applications.

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.


Person Specification

Important note: Alongside your CV, it is important that you provide a supporting statement to evidence how you meet each of the essential criteria below. Please ensure that when submitting your supporting statement, you include 12077BR within the file-name.

Essential Criteria

Qualifications and Education

  • NVQ 2/GCSE level A-C or equivalent.
    • Knowledge, Skills and Experience
  • Some experience of working in an administrative or office environment.
  • Significant experience in using common office IT packages (e.g. MS Office) in particular Excel and/or bespoke computer systems.
  • Proven ability to set up standard administrative systems and procedures and to accurately update information.
    • Customer Service, Communication and Team Working
  • Ability to communicate effectively and professionally with a wide range of people.
  • Ability to work as an effective team member, providing advice and guidance to other team members where necessary.
  • Proven ability to deal with escalated requests for information or service, resolving customer issues where appropriate.
    • Planning, Analysis and Problem solving
  • Ability to plan, prioritise and organise own workload within established timescales.
  • Ability to use initiative in solving problems and responding to queries ensuring compliance with standard procedures and practices.
    • Other
  • A willingness to undertake further training and development.

    • Desirable Criteria
  • A-Levels or equivalent.
  • Experience of working in a Higher education environment.
  • Fluency in Welsh, written and oral.

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