Advert
Administrative Assistant (Student Hub)
School of Geography and Planning
College of Arts, Humanities & Social Sciences
This role is to provide comprehensive and professional support to the School of Geography and Planning, providing support and guidance on professional administrative support, delivering excellent customer service to staff and students.
This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance. This would be discussed further on a successful appointment.
As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
This post is full-time (35 hours per week), is open-ended and is immediately available.
Salary: £26,444 - £29,605 per annum (Grade 4)
Cardiff University offers many excellent benefits, including 40 days annual leave (including bank holidays), blended working (meaning you will be able to work from home for some of your time), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.
For an informal discussion about the role please contact Delyth Jones - [email protected]
Informal enquiries in relation to the recruitment / application process can be sent to Carys Thomas HR Administrator – [email protected]
Date advert posted: Monday, 15 April 2024
Closing date: Monday, 13 May 2024
Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.
Cardiff University is committed to supporting all its employees in achieving the necessary balance between their work and their personal lives. As part of this commitment, the University has developed a flexible and responsive framework of support for staff in managing their work and personal commitments wherever possible. [Applications for posts on a part-time or job-share arrangement would also be considered].
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
DUTIES AND RESPONSIBILITIES
Key Duties
- Provide detailed advice and guidance on student administrative processes and procedures to internal and external customers (staff, students or members of the public), using judgement and creativity to suggest the most appropriate course of action, and contributing to the solving of more complex issues.
- Work with others to make recommendations to improve our ways of working.
- Establish productive relationships with key individuals (University colleagues and external contacts) to help improve the level of service the team provides to its customers.
- Perform a variety of administrative duties to support the team and department achieve its objectives.
- Gather and analyse data (e.g. student extenuating circumstances) so that informed decisions can be made, establishing basic trends and patterns in the data and providing reports and recommendations for management.
- Instruct and guide colleagues across the University within student administration as required.
- Abide by all University policies and undergo appropriate personal and professional development.
- Perform other duties which are not included above, but which will be consistent with the role.
- Uphold the Professional Services Values & Behaviours.
- Abide by University policies on Health and Safety and Equality and Diversity
Person Specification
Essential Criteria
Additional Information
IMPORTANT: Evidencing Criteria
It is Cardiff University's policy to use the person specification as a key tool for shortlisting. Therefore, candidates must evidence they meet ALL the essential criteria and, where relevant, the desirable.
As part of the application process, you are asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined in the person specification. Your application will be considered based on the information you provide for each criterion.
When attaching the supporting statement to your application profile, please ensure you name it with the vacancy reference number: 18527BR.
Your application will be at risk of not being progressed if you do not evidence you have met all essential criteria. The school welcomes the submission of CVs to accompany evidence of the job-based criteria.
Job Category
Admin / Clerical
Similar Positions
-
Human Resources Business Partner (Professional Services) , ;, United Kingdom, 15 days ago
We are looking for a talented individual to join our Human Resources team as a HR Business Partner. Working onsite and at home, you will work closely with senior management in the Professional Ser...
-
Category Manager , ;, United Kingdom, 9 days ago
Cardiff University is recruiting a Category Manager to work within the Procurement section of the Finance Department. You will lead on Procurement projects for goods, works or services, as allocat...
-
International Officer , ;, United Kingdom, 9 days ago
The International Office of Cardiff University is recruiting! This is an exciting opportunity to work in a highly motivated, strategically focused International Recruitment team. As a key member o...
-
Hr Advisor , ;, United Kingdom, 20 days ago
The College of Biomedical and Life Sciences are looking to appoint a HR Advisor to work as part of a team to deliver and contribute to the provision of a customer-focused, professional Human Resou...
-
Physics Mentoring Events And Communication Officer , ;, United Kingdom, 4 days ago
An exciting opportunity has arisen within the School of Physics and Astronomy to join the award-winning Physics Mentoring Project team. Physics Mentoring is a project with inclusivity at its core....
-
Project Officer Wales Higher Education Libraries Forum (Whelf) Library Management System (Lms) , ;, United Kingdom, 13 days ago
We are looking for a Project Officer to join the high-profile award-winning Wales Higher Education Libraries Forum (WHELF) Library Management System (LMS) project, the partnership between 10 of th...