0035-24 - Senior Development Services Officer

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Alumni Relations & Development
Location:  Aston University John Cadbury House
Salary:  £29,605 to £34,980 per annum
Grade:  Grade 07
Contract Type:  Permanent
Basis:  Full Time
Closing Date:  23.59 hours GMT on Tuesday 05 March 2024
Interview Date:  Monday 18 March 2024
Reference:  0035-24
Release Date:  Monday 05 February 2024

We are looking for an experienced gift administrator, finance or stewardship professional to join the Alumni Relations & Development (ARD) team in this new Senior Development Services Officer role. We champion the interests and potential of Aston’s 120,000+ alumni and lead the university’s fundraising as an Exempt Charity. We have recently expanded the Development Services function within ARD to include data quality, analysis and insight, prospect research, gift administration and stewardship processes. These essential areas will support excellent donor experience, ensure we work in the most efficient way and build the pipelines and capacity to meet the ambitious targets in the Aston 2030 strategy.

As our Senior Development Services Officer you will have scope to shape this new role while benefitting from being part of an established, supportive team. You will develop and deliver processes that support effective fundraising and stewardship, with proactive management of all aspects of gift administration. This includes working with the central Finance team, academic and project leads to ensure disbursement, making sure donors are thanked and kept informed of the impact of their support, and delivery of the annual scholarships awards project. As a member of the Development Services function, you will also lead key data projects and hold responsibility for data analysis and insight around team KPI performance. 

You will bring expertise gained from relevant experience within fundraising operations, gift or finance administration or similar. We are looking for someone who can collaborate with colleagues across the University to give our generous supporters a great donor experience. You will also have an aptitude for problem-solving, with a curiosity and desire to solve root cause issues. 

What we offer

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train. 
• The role is offered as 'dynamic working', which means working both on campus and from home. Three days minimum are expected on campus per week. Further information on dynamic working can be found here .
• Excellent training and development opportunities. 
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers
• Great family friendly policies
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here

For an informal discussion of the role, please contact Clare Lillywhite at [email protected] . Interviews will be held on Thursday 18th March.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.  It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

We recognise the value of flexible working.  Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]