DevOps Technical Engineer (IT-PW-WA-2024-21-LD)

23 Feb 2024
Job Information

Organisation/Company

CERN - European Organization for Nuclear Research

Department

Human Resources

Research Field

Computer science » Informatics

Researcher Profile

Recognised Researcher (R2)

Country

Switzerland

Application Deadline

28 Mar 2024 - 23:59 (Europe/Zurich)

Type of Contract

Temporary

Job Status

Full-time

Hours Per Week

40

Is the job funded through the EU Research Framework Programme?

European Union / Next Generation EU

Is the Job related to staff position within a Research Infrastructure?

No

Offer Description

Introduction

You will join the Platforms & Workflows group in the IT department (https://information-technology.web.cern.ch/ ), where ~50 experienced engineers are responsible for providing a wide spectrum of centrally managed services, such as identity and access management, platforms for developers and researchers, as well as solutions for content authoring and websites hosting.

The Platforms & Workflows group is working for thousands of clients across the whole Organisation (Research and Computing, Accelerator and Technology, HR, Finance and Outreach) and is operating a portfolio of widely known products such as Atlassian Jira, GitLab and Kubernetes as well as purpose-built solutions to fulfil specific scientific or engineering needs. Therefore, working for the PW group provides numerous perspectives for professional growth, being in touch with different technologies and interacting with a diverse community of users.

The Web & Authoring section is a dynamic team of developers and infrastructure engineers supporting platforms for CERN’s project collaboration and websites hosting (https://webservices-portal.web.cern.ch ). The section maintains and integrates tools for software engineers and content creators in variety of domains, covering the full spectrum of software life cycle, from issue and code management, through deployment, troubleshooting and maintenance of end-user analytics and documentation.

Functions

As a DevOps Engineer you will be responsible for the maintenance and infrastructure evolution for the authoring, collaboration, issue tracking and web analytics services, mostly deployed on premise, used by around 20000 users, such as Atlassian Jira and Confluence, Twiki, GitLab Pages, Google Workspace and Matomo. More specifically you will take on the following responsibilities:

• Deploy and configure the in-house hosted instances of authoring, collaboration, issue tracking and web analytics tools while ensuring their smooth integration within CERN's technical environment (OpenShift/Kubernetes, OpenStack, Single Sign On),
• Ensure that the deployment model and operations are aligned with the technical evolutions of CERN's infrastructure and the internal recommendations from the governing bodies in the IT department, such as the Architecture Review Board and the Change and Release Management Board,
• Keep the tools up to date, apply the necessary security patches and risk mitigation strategies as required by the CERN security team and the official tool providers,
• Provide technical expertise and consulting to the user community, communicate service changes,
• Ensure that the delivered services have adequate backup and recovery strategies,
• Ensure that an appropriate level of infrastructure automation and monitoring is in place,
• Contribute to the vision for future technical improvements, service operation optimizations and the service portfolio evolution.

Requirements

Research Field

Computer science » Informatics

Education Level

Bachelor Degree or equivalent

Skills/Qualifications

Bachelor's degree or equivalent relevant experience in the field of Computer Science or a related field.

Experience:

For this position, we are looking for someone with demonstrated experience in the following areas:

• Operating and optimizing mission-critical production services,
• Supporting, configuring and customising commercial systems,
• Kubernetes container orchestration, DevOps and GitOps,
• Dealing with user relations, user support, and user requirements definition.

Technical competencies:

• Knowledge of programming techniques and languages: such as Bash, Golang, Python, Perl
• Knowledge and application of software life-cycle tools and procedures: such as Git, GitLab, CI/CD tools, automation and deployment, Helm charts
• Administration of computing systems: upgrades, application of security patches, system and data migrations, backup and recovery
• Customer service: provide end-user support

Behavioural competencies:

• Solving Problems: identifying, defining and assessing problems, taking action to address them Producing workable and timely solutions that meet requirements.
• Achieving Results: having a structured and organised approach towards work; being able to set priorities and plan tasks with results in mind Delivering high quality work on time and fulfilling expectations.
• Working in Teams: working well in groups and readily fitting into a team; participating fully and taking an active role in team activities.
• Communicating Effectively: expressing opinions, ideas and suggestions with conviction and in a logical/structured manner; keeping to the point Delivering presentations in a structured and clear way; adjusting style and content to the audience; responding calmly and confidently to questions Ensuring that information, procedures and decisions are appropriately documented.
• Learning and Sharing Knowledge: keeping up-to-date with developments in own field of expertise and readily absorbing new information Sharing knowledge and expertise freely and willingly with others; coaching others to ensure knowledge transfer.

Language skills:

Spoken and written English: Ability to draw-up technical specifications and/or scientific reports and to make oral presentations in English. The willigness to acquire French will be an asset.

Additional Information
Eligibility criteria

Eligibility and closing date:

Diversity  has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States .

This vacancy will be filled as soon as possible, and applications should normally reach us no later than 28.03.2024.

Employment Conditions

Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.

These functions require:

• Work during nights, Sundays and official holidays, when required by the needs of the Organization.
• Stand-by duty, when required by the needs of the Organization.

Job grade: 4-5

Job reference: IT-PW-WA-2024-21-LD

Benchmark Job Title: Computing Technical Engineer

Work Location(s)

Number of offers available

1

Company/Institute

CERN

Country

Switzerland

City

Geneva

Geofield

Where to apply

Website

https://jobs.smartrecruiters.com/CERN/743999969308462-devops-technical-engineer…

Contact

City

Meyrin

Website

https://careers.cern

Street

Esplanade des particules 1

Postal Code

1217

E-Mail

[email protected]

STATUS: EXPIRED