Alumni Membership Officer

50%-80%, Zurich, fixed-term

Our new ETH Alumni Engagement team within the Office of the President is mandated with the conceptualisation, implementation and further development of the alumni work of ETH Zurich. Our goal is to establish and develop an attractive offer for ETH alumni, bring them closer to ETH, and activate a vibrant, global community. To engage and retain alumni members we are seeking a data-savvy and dynamic Membership Officer 50-80%.

Job description

Your responsibilities include managing our membership database, processing membership applications and renewals, and analysing membership figures. You maintain the membership database in collaboration with the provider of our members platform, process membership applications and renewals, clean up and keep the data up to date. Furthermore you help analyse and interpret membership data and translate figures into visuals. You are the platform “super user” and provide first level support internally and for members. In addition, you collaborate with the supplier of the platform on developments, new features, troubleshooting, etc. You are also the point of contact for members and consult them about their membership, benefits etc. The position is initially limited until December 2025 with an option to extend.

Your profile

• You have a commercial or IT background and gained in-depth experience in databases and CRM systems – data is your bread and butter
• You have worked in a similar position managing members/stakeholders/customers
• You possess good organizational skills and have experience in project management
• You are a service-orientated person and a team player
• You have very good language skills in both English and German (oral and written)

Your workplace

Your workplace

We offer

• A varied part-time position that combines data management and customer contact
• The opportunity to help shape a new structure at an exciting time of change and transformation for a strategically important topic and group of stakeholders
• A work environment that is dynamic and entrepreneurial, with scope to contribute new ideas and be creative
• Flexible working conditions, including hybrid options, and a new office location in the Main Building of ETH Zurich

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We value diversity

In line with

our values

, ETH Zurich encourages an inclusive culture. We promote equality of opportunity, value diversity and nurture a working and learning environment in which the rights and dignity of all our staff and students are respected. Visit our

Equal Opportunities and Diversity website

to find out how we ensure a fair and open environment that allows everyone to grow and flourish.

Curious? So are we.

We look forward to receiving your online application with the following documents:

• Motivation letter
• CV
• Diplomas and reference letters

Please note that we exclusively accept applications submitted through our online application portal. Applications via email or postal services will not be considered.

Further information about us can be found on our website Office of the President . Questions regarding the position should be directed to Viktoria Ivarsson, Head Alumni Engagement, [email protected] (no applications).

For recruitment services the GTC of ETH Zurich apply.

About ETH Zürich

ETH Zurich is one of the world’s leading universities specialising in science and technology. We are renowned for our excellent education, cutting-edge fundamental research and direct transfer of new knowledge into society. Over 30,000 people from more than 120 countries find our university to be a place that promotes independent thinking and an environment that inspires excellence. Located in the heart of Europe, yet forging connections all over the world, we work together to develop solutions for the global challenges of today and tomorrow.