Systems Specialist / Senior Systems Specialist (Facilities)

Systems Specialist / Senior Systems Specialist (Facilities)-2400174

 

INFORMATION TECHNOLOGY SERVICES
INFORMATION SYSTEMS GROUP

The University of Otago is New Zealand's oldest University and is growing its digital capabilities to position for the future. To this end the organisation has modernised its Information Systems department with new roles and a mission to deliver future focused digital systems that will enable the organisation for the years ahead.

Come and join a talented team that helps the future happen!

•    Make your mark in this key role delivering systems outcomes for clients.
•    Experience in one of the country's most complex IT environments.
•    Great people and a collaborative IT culture.
•    Awesome employee benefits and flexi work options.
•    Competitive salary and 5 weeks annual leave.

Te mahi/The role

We are looking for experienced systems specialists to join our team. Our systems specialists work in small nimble teams in our tier-3 support desk, across a range of systems in each of our product portfolios.

Our ideal candidate will have a strong information systems background, a proactive mindset, the ability to work independently, and the capacity to adapt to changing technology and business requirements.

We currently have vacancies in our Facilities systems portfolio. As a Systems Specialist and a Senior Systems Specialist, you will:
•    Provide technical skills around the systems in your portfolio, including troubleshooting issues and monitoring performance.
•    Work closely with clients and vendors to facilitate software upgrades and resolve problems.
•    Collaborate with our customers to help them achieve their objectives, while capturing continual improvement opportunities.
•    Mentor other systems specialists around you and enable others to grow and learn across the systems in your specialist domain. 
•    Stay current on industry trends and new technologies in the research or facilities space and make recommendations for improvement and innovation.
•    Create and maintain technical documentation and training materials for end-users and internal technology teams.
•    Be a great communicator, committed to providing excellent customer service and work well in a team environment.

Kā pūkeka me kā wheako/Your skills and experience

Ideally, you will have considerable experience in a role involving the management and administration of information systems, including: 
•    A passion for delivering great outcomes to our clients across our systems.
•    A keen ability to solve complex problems and deliver continuous improvement. 
•    A demonstratable information systems generalist skillset.
•    Proven information system administration skills and the ability to translate requirements into documented and managed change.
•    Strong interpersonal and communication skills and a proven ability to work with stakeholders across the organisation.
•    The ability to work independently and manage multiple priorities in a fast-paced environment.

Mō te tīma/About our team

At the University of Otago, you would be joining the team responsible for empowering our future New Zealand thinkers every day. You will be making learning easier for 21,000 students, setting 5,000+ staff up for success, and enabling the ground-breaking research which kick-starts innovations to benefit generations to come.

Pūroko/Further details

We have two permanent, full-time (1.0FTE) positions available, located in Dunedin.

We offer competitive salary, five weeks’ annual leave, a 6.75% superannuation scheme, and the ability to achieve real work/life balance. More information regarding employee benefits can be found here .

Applications from candidates with Māori and Pacific backgrounds or strong competencies in these areas are warmly encouraged.

You must have a right to live and work in New Zealand to apply for these positions.

For further information, or to discuss the roles in confidence – please contact Jamie Griffiths, Product Lead - Facilities, via the email address below.

Tono/Application

To submit your application (including CV and cover letter) please click the apply button. Applications quoting reference number 2400174 will close on Sunday, 4 February 2024.

Applications will be reviewed as they are received.  The University reserves the right to close this vacancy at any time.

Additional Information

Contact: Jamie Griffiths

Position details: Systems Specialist Job Description

Position details: Senior Systems Specialist Job Description

Further Information: Department Website

Create an email with a link to this vacancy: Create email

Location: About Dunedin

Primary Location
 NZL-SI-Dunedin
Employment Status
 Permanent 
Salary Level and Range The University is offering a remuneration level commensurate with the responsibilities of the position.
Organisation
 Information Systems
Job Function
 Systems Architecture and Administration