Customer Services & Māori Collections Assistant

Updated: 3 months ago
Job Type: FullTime
Deadline: 21 Jan 2024

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Customer Services & Māori Collections Assistant

Provide customer service and content description support in our campus library and manage our Ngā Kete e Toru collection and study space.

Mō te tūka | The role

The Customer Services and Māori Collections Assistant provides Lincoln University students and staff with access to collections and services that support their learning, teaching and research success.

Based in our Learning, Teaching & Library team, you will be providing excellent customer service providing support for the Customer Service Desk, content description support for digital collections especially involving Mātauraka Māori material, as well as holding the primary responsibility for the Ngā Kete e Toru collection.

This is a permanent role working 37.5 hours per week including one evening per week during term time based at our Lincoln Campus.  The remuneration range is set at $60,000 - $65,000 per annum.

Kā tino Pūkeka/Whēako | Essential skills/experience for the role

To be successful in this role you will need:

  • A Library qualification or tertiary degree + suitable experience in academic libraries (preferred), or
  • Minimum of 3 years experience working in Libraries.
  • Sensitivity to the bicultural needs of users and to LTL's commitment to biculturalism
  • Well-developed interpersonal skills and a flexible, helpful, and professional attitude.

Kā hua ka riro ki a koe | What's in it for you?

As an employee of Lincoln University, you can reap the rewards of working in a supportive organisation with a commitment to equal employment opportunity, diversity and inclusion.

From day one you will be eligible to our staff benefits such as:

  • Professional growth with our staff training & development programme
  • Six weeks paid leave per year (based on 1.0 FTE)
  • Annual salary reviews
  • Contributions towards eye tests and the cost of glasses
  • Free on-site car parking
  • Work-life balance with a family-friendly, flexible work environment
  • Access to free confidential wellbeing support services through ClearHead
  • Access to employee member benefits with Southern Cross Health Insurance
  • A state of the art, on-campus gym with discounted fees
  • Access to on-site early childhood centre with discounted staff rates
  • Boost rewards membership that offers retail & service discounts
  • Access to various staff social groups and activities
  • Great location - with a lot of new development, stunning gardens & greenery, onsite cafes and walking distance to Lincoln township.

Mō mātou | About us

As the longest-running land-based university in the Southern Hemisphere, Te Whare Wānaka o Aoraki | Lincoln University is here to enhance and enrich lives, growing the knowledge of our students so they can shape a world that benefits from a greater understanding of the relationship between our land, people and ecosystems.

With three academic faculties, one teaching division, several research centres, and a range of corporate service units, Lincoln University draws its students from throughout New Zealand and from over 60 countries.

Based on the outskirts of Christchurch with a beautiful campus on the plains of Te Waipounamu, Lincoln is the ideal location for outdoor adventure as well as city life with access to excellent schools, health, and recreation facilities.

Tono ināianei | Apply now

Please apply online with your CV and cover letter. We will be considering applicants who have current unrestricted legal working rights in New Zealand.

Applications received via email will not be considered, however specific enquiry relating to the role can be made to [email protected]


Job Details
Reference # 2023-13591
Posted on 12 Jan 2024
Closes on 21 Jan 2024 18:00 NZST
Location(s) Lincoln University Campus
Expertise Administration
Work type(s) Permanent full-time
More details (document) PD Customer Services Maori Collections Assistant December 2023.pdf


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