Accommodation Administrator

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Accommodation Administrator

Support our onsite accommodation services providing customer service, financial administration & general admin support. 

Mō te tūka | The role

Seeking applications for a dedicated administrator to be our first point of contact for accommodation matters for students living at our Lincoln Campus. 

Accommodation Services manage on-campus accommodation (halls of residence, flats and houses) and facilitate access to other forms of off-campus accommodation (Homestays, private rentals) for students. 

Some tasks of the role include:

• Administration - maintain databases, action and coordinate administration associated with the student lifecycle in our accommodation facilities.
• Customer service - Ensure a high level of customer service is provided to all clients.
• Financial administration - monitor and action student accounts.

This is a permanent role working 37.5 hours per week based at our Lincoln Campus.  The remuneration range is set at $55,000 to $62,000 per annum, depending on experience.

Kā tino Pūkeka/Whēako | Essential skills/experience for the role

To be successful in this role you will need:

• Proven and successful work history in Administration, Accounts and Customer Services.
• Intermediate to advanced skills in MS Word, Excel & Outlook.
• Experience in communicating effectively with a wide range of people from a variety of backgrounds and cultures.
• The ability to provide relevant and appropriate guidance and feedback.
• Proven analysis and problem-solving skills with the ability to exercise good judgement in managing competing priorities.
• Proven ability to work within and manage a wide range of personal and sensitive information including confidentiality, security and access.

Kā hua ka riro ki a koe | What's in it for you?

As an employee of Lincoln University, you can reap the rewards of working in a supportive organisation with a commitment to equal employment opportunity, diversity and inclusion.

From day one you will be eligible to our staff benefits such as:

• Professional growth with our staff training & development programme
• Six weeks paid leave per year (based on 1.0 FTE)
• Annual salary reviews
• Contributions towards eye tests and the cost of glasses
• Free on-site car parking
• Work-life balance with a family-friendly, flexible work environment
• Access to free confidential wellbeing support services through ClearHead
• Access to employee member benefits with Southern Cross Health Insurance
• A state of the art, on-campus gym with discounted fees
• Access to on-site early childhood centre with discounted staff rates
• Boost rewards membership that offers retail & service discounts
• Access to various staff social groups and activities
• Great location - with a lot of new development, stunning gardens & greenery, onsite cafes and walking distance to Lincoln township.

Mō mātou | About us

Te Whare Wānaka o Aoraki Lincoln University is a distinctive, specialist University focused on advancing knowledge through impactful research and higher education that benefits land-based industries in New Zealand and worldwide.
Our University's campus is at the centre of the Lincoln research precinct and is complemented by a network of university-owned farms and research stations, which are crucial to combining good education and training with demonstration and skills. Students are at the heart of Lincoln University and we inspire them to make a difference through the delivery of world-class teaching and research to grow their potential and help shape a more sustainably productive world.
We are a progressive university with an ambitious vision and a commitment to having a professional workforce that reflects the diversity of its community.  Staff engage students, parents, government, iwi, the wider community and many other external stakeholders and are expected to uphold the reputation of Lincoln University through the way they undertake their work.

Lincoln University's Te Tiriti o Waitangi responsibilities begins with mana whenua. We acknowledge the special relationship and responsibilities our University have to Ngāi Te Ruahikihiki and Te Taumutu Rūnanga which are embedded in our He Tutohinga Whakamatau, Charter of Understanding.

Tono ināianei | Apply now

Please apply online with your CV and cover letter.

Applications received via email will not be considered, however specific enquiry relating to the role can be made to [email protected]

We will be considering applicants who have current unrestricted legal working rights in New Zealand.

Job Details

Reference #	2024-15369
Posted on	01 Mar 2024
Closes on	17 Mar 2024 18:00 NZST
Location(s)	Lincoln University Campus
Expertise	Administration, Communications, Customer Service, Finance
Work type(s)	Permanent full-time
More details (document)	PD Accommodation Administrator February 2024.pdf

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