Support Officer IT and Educational Logistics (0.4 - 0.6 FTE)

Would you like to be our new colleague at University College Utrecht ? We are looking for a Support Officer in IT and Educational Logistics. Together with our Information and Demand Manager you will shape our IT policy. You'll think along, offer help, communicate and implement. You will be part of a small, hands-on team at University College Utrecht (UCU) and will work together with other colleagues of Utrecht University.

Job description:

• You will manage and support various educational applications of University College Utrecht. Such as the digital learning environment (Blackboard), plagiarism software (Ouriginal) and the video platform (Ubicast). You set up the environment, update instructions, and make sure that questions are dealt with adequately. You also think about how we can use these applications as well as possible.
• You will support teachers and employees with questions about general office applications, such as MS Teams.
• You will manage the hardware of UCU, both the equipment in the office as mobile devices. When there are questions or problems, you offer support.
• You will manage employees' access to shared storage and functional mailboxes (QDS management).

We are looking for a colleague who enjoys working with information systems and finds satisfaction in the support of its users. Do teachers or staff encounter problems? You will provide a solution. You work accurately and in a structured way, even during busy times. You are a positive go-getter. You can quickly master new applications. You enjoy working together and you can also work independently.

 Qualifications 

• You have completed MBO (secondairy higher vocational) or HBO (tertiairy higher vocational) education and several years of work experience.
• Experience in IT is not required, but interest in hard- and software and in the management of (educational) applications is a plus.
• You have good communication and social skills.
• You have a good command of the Dutch and English language, orally and in writing.

For us at UCU it is more important who you are than what you are, in other words your education and work experience. Therefore, we will take into account both your personality and competencies. In case you do not have the right diploma or work experience, but our position seems to fit you like a glove, please do contact us.

A better future for everyone. This ambition motivates our scientists in executing their leading research and inspiring teaching. At Utrecht University , the various disciplines collaborate intensively towards major societal themes. Our focus is on Dynamics of Youth, Institutions for Open Societies, Life Sciences and Sustainability.
The University Corporate Offices provide integrated support to the Board of Utrecht University. The eight corporate offices assist the Executive Board in drawing up and implementing the annual executive agenda and the four-yearly Strategic Plan and in providing support services.
University College Utrecht offers the English-language undergraduate Liberal Arts & Sciences programme at Utrecht University. Founded in 1998 as the first university college in the Netherlands, we presently have around 750 students with close to 70 different nationalities. We offer students complete freedom to compose their individual curriculum from over 200 different courses in humanities, science and social science. In this they are supported by individual tutors. The students live and study on campus , a close-knit community and vibrant hub of intellectual exploration and social engagement. University College Utrecht is where worlds meet.