IT Supporter for Python Installation Support (part-time) – DTU Compute

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IT Supporter for Python Installation Support (part-time) – DTU Compute
Kgs. Lyngby, Denmark
Job Description

DTU has updated the ”Polyteknisk Grundlag” in 2023, where there will be a focus on “computational thinking” in the courses of the polytechnic foundation. 
To support this, Python will be used by all students in Mathematics, Programming, Physics, etc., and all new students will need a working Python environment on their laptops. 
DTU Computing Center have created a Python support unit, where we are working towards creating a good experience for new students and will generate installation guides and best practices for various environments. The Python Installation Support unit will be the de facto standard of Python installation, and you will be able to shape and form the future of the Python that students learn.
Responsibilities: 

• Assist users in installing Python+packages and resolving any installation-related issues they may encounter.
• Provide support and guidance on the pip installation process, including package management and troubleshooting.
• Guide users in setting up and managing Conda environments, ensuring smooth integration with their existing Python installations.
• Preparing and documenting the future Python environment at DTU.
• Help users understand the concept and benefits of virtual environments and provide assistance in creating and managing them.
• Create and maintain installation guides in Markdown and reStructuredText format using the Sphinx documentation infrastructure.
• Stay up to date with the latest "best practices" from the Python organisation (PEPs).

Our expectations of you
Requirements: 

• Ability to convey clear and precise information in written and spoken form.
• Solid knowledge of the Python programming language.
• Being able to work in a structured manner and have the discipline to work independently.
• Working in a team of other supporters.
• In-depth understanding of the Python installation process and experience in troubleshooting related issues on one or more of the 3 supported platforms (Windows, MacOS & Linux).
• Understanding pip and how it is used for package management.
• Experience with Python environments, either virtual (venv or similar) or conda environments.
• Some knowledge of Markdown and reStructuredText documentation files.
• Acquaintance with the Sphinx documentation tool.
• Have a laptop, which will be your working computer.
• Be physically present minimally 9-10 hours weekly at the DTU Python Installation Support location (at DTU Lyngby Campus).

What we offer in return
We can offer a work contract of a minimum of 9 hours per week and flexible working hours to suit your study activities. We expect a higher workload at the start of the semester and a smaller workload towards the end, thus spreading the work hours.
You will work with other students to perform everyday support functions and report to the DTU Computing Center. We will have continuous meetings to discuss often-encountered problems and discuss the future of the Python environment exposed to the DTU students.
Salary and appointment terms
Salary and employment terms in accordance with the OAO-S Joint Agreement and the organization agreement for IT employees (Prosa) in the service of the state. 
Application and contact
Please submit your online application no later than 2 February 2024 (Danish time). Open the “Apply now” link, fill out the form and attach your motivated application, CV and exam certificates. 
If you would like additional information about the position, please contact IT Coordinator Pietro Bortolozzo (+45 2221 5686) or Head of IT Henning Christiansen (+45 4525 3002).
Interviews will be hold continuously.
Applications received after the deadline will not be considered.
All interested candidates irrespective of age, gender, race, disability, religion or ethnic background are encouraged to apply.
DTU Compute
DTU Compute is a unique and internationally recognized academic department with 385 employees and 11 research sections spanning the science disciplines mathematics, statistics, computer science, and engineering. We conduct research, teaching and innovation of high international standard – producing new knowledge and technology-based solutions to societal challenges. We have a long-term involvement in applied and interdisciplinary research, big data and data science, artificial intelligence (AI), internet of things (IoT), smart and secure societies, smart manufacturing, and life science. At DTU Compute we believe in a diverse workplace with a flexible work-life balance.
Technology for people
DTU develops technology for people. With our international elite research and study programmes, we are helping to create a better world and to solve the global challenges formulated in the UN’s 17 Sustainable Development Goals. Hans Christian Ørsted founded DTU in 1829 with a clear mission to develop and create value using science and engineering to benefit society. That mission lives on today. DTU has 13,500 students and 6,000 employees. We work in an international atmosphere and have an inclusive, evolving, and informal working environment. DTU has campuses in all parts of Denmark and in Greenland, and we collaborate with the best universities around the world.

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Job Info

• Job Identification 3040
• Job Category TAP
• Posting Date 01/19/2024, 06:10 AM
• Apply Before 02/02/2024, 05:59 PM
• Locations Matematiktorvet, Kgs. Lyngby, 2800, DK

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