Employer Services Assistant

The successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

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Job Number:  J0224-0229

Job Title:  Employer Services Assistant

Job Type:  Career Development Assignment (CDA)

Department:  Co-op and Career Services

Job Category:  Administrative

Number of Positions:  1

Date Posted (dd/mm/yyyy):  23/02/2024

Closing Date (dd/mm/yyyy):  04/03/2024

Salary (with Salary Rate):  57,652.00 - 62,961.00/Year

Assignment Duration From:  01/04/2024

Assignment Duration To:  21/03/2025

Employee Group:  CUPE 2424

Salary Level:  7PE

Hours Per Week:  35

Date Position Available:  01/04/2024

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

As one of the 2023 Top 100 Employers in Canada and one of the National Capital Region’s Top Employers for nine consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Reporting to the Employer Services Team Lead, the Co-op Employer Services Assistant is responsible for the full life-cycle of co-op work term recruitment activities. S/he works within a designated co-operative education program portfolio to provide the following services to employers and students:
• Advising employers on how to post jobs on CUHire or posting job descriptions for the employers;
• Forwarding resumes to the employer;
• Scheduling interviews;
• Conducting follow up on interviews and job postings with employers;
• Presenting job offers to students;
• Confirming placements to both employers and students;
• Creating and updating student and employer files;
• Providing employers with recommendations on which co-op programs are suitable for their positions;
• Providing advice and guidance to employers throughout the recruitment process and making a referral to the program Business Development Coordinator for follow up with new employers for the purpose of job development;
• Liaise with program Business Development Coordinator and Co-op Student Advisor to ensure that all parties are kept up to date on issues as they arise;
• Liaise with the program Business Development Coordinator and Co-op Student Advisor to ensure he/she is current on the skill sets that the students can offer to the co-op employers;
• Updating the database as required with relevant information to the recruitment process;
• Updating reports on an as-needed and on-going basis.

The incumbent must possess the following qualifications:
• Thorough knowledge of database software (e.g. Microsoft Access) is required to maintain the co-op student database accurately.
• The ability to work independently and exercise judgment to seek assistance from the Employer Services Team Lead when necessary is necessary.
• Excellent communication and interpersonal skills are essential to facilitate the co-op recruitment process and effectively interact with student and employer clients.
• Tact and diplomacy are required to handle difficult situations as they arise.
• Familiarity with word-processing packages and email is expected.
• Knowledge of university structure and regulations, particularly relating to co-operative education programs (e.g., co-op admission, employment, continuation requirements), is important.
• Excellent time management and organizational skills are indispensable for this position.

The above is normally acquired through the completion of:
• Completion of three years of post-secondary study.
• Three years related experience, one year of which should be in an academic environment with one to two years of recruiting experience. Prior experience with co-op placement would be an asset. Knowledge of French would be an asset.

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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