VE Services Officer - Delivery Operations

• Full Time, Fixed Term until December 2024 

• HEW 5 + 17% Superannuation and Flexible Working Arrangements 

• Based at the Melbourne campus, however, may be required to work and/or be based at other campuses of the University. 

About the Role 

The VE Services Officer will operate within a shared services model for the College of Vocational Education. The approach to service delivery will allow the VE Services Officer to be deployed as required across various College functions, providing the candidate with a breadth of experience and exposure to subject matter expertise. 

This role will be responsible for providing high quality administrative support across College teams which include WIL & Placements, Planning & Resources, Learning & Teaching Innovation and Quality, Partnerships, and supporting education delivery. 

The VE Services Officer will also excel at providing customer service to staff and students to assist in the coordination of, and participation in, activities including, but not limited to, student lifecycle services, course and program management activities, information management, events and process improvement activities 
 

About You 

To be successful in this position, you’ll have: 

• Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders. 

• Demonstrated experience in providing high-quality customer service to internal and/or external stakeholders. 

• High-level communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds. 

• Ability to demonstrate flexibility and initiative, working effectively within a dynamic small team environment. 

• Proven administrative experience and planning, organising and prioritising work in a busy environment with multiple and conflicting priorities and competing deadlines. 

• Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use. 

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. 

About the College of Vocational Education 

The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT , purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence. 

Led by our Deputy Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can: 

• lead in practice-based learning 

• empower learners for the future of work 

• engage industry and community at scale 

• grow for impact and influence   

The College of VE is delivering impact through transformation that creates long-term change. 

Our strategy - RMIT University  

Planning and Resources 

Our planning and resources function puts the student at the centre of our thinking through a precinct-based approach that delivers the right support where it is needed most. This enables us to deliver a consistent student and staff experience with differentiation between whole of college services and bespoke units or functions. 

To Apply  

Please submit your CV and cover letter addressing the Key Selection Criteria by clicking on the ‘Apply’ link at the top of this page. 
   

For further information about this position, please see the Position Description hyperlinked below or contact Medina via email at [email protected]  

Position Description – VE Services Officer  

#LI-Hybrid 

Applications Close:
11 Apr 2024 11.59 pm

RMIT is an equal opportunity employer committed to  being  a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.  

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers .

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