Specialist Senior Student Transaction Officer (Open to ECU Staff Only)

• $88,973 TO $95,993 PA (HEW 6)
• Ongoing, Full Time or Part Time 80%, Joondalup campus
• Open to Australian or New Zealand citizens or Australian permanent residents

OPEN TO ECU STAFF ONLY

SPECIALIST SENIOR STUDENT TRANSACTION OFFICER
STUDENT ADMINISTRATION
JOONDALUP CAMPUS  
$88,973 TO $95,993 PA (HEW 6) 
ONGOING, FULL TIME OR PART TIME 80%

Overview
The Specialist Senior Student Transactions Officer position will be responsible for specialising in one or more areas particularly those requiring more technical specialist advice and resolution of non-routine issues or problems that may arise.  The position will also undertake quality assurance activities across the team which will be for the purpose of informing process improvement, and individual and team development opportunities, together with assigning work allocation in consultation with the coordinators. 

As this is a new role in the Fees and Scholarships team, the successful candidate will work with the manager to establish their specialist area/s, initial areas of focus which will include, Research Scholarships, OSHC reconciliation and complaint and audit investigations.

This position does not have any direct reports but would be an escalation point for their specialist areas as indicated above and will be responsible for providing training and mentorship to the team.

We are looking for someone who demonstrates the following capabilities: 

• Experienced leader with a proactive approach to performance management and development. 
• Time management and organisational skills with a proven ability to establish priorities, achieve objectives and meet deadlines.
• A focus on continuous improvement with the ability to review and adapt processes to achieve positive and expedient student outcomes. 
• Demonstrated ability to share knowledge and build relationships within the team and with external stakeholders.

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence, and Courage.

Benefits & Remuneration
This fixed term position attracts remuneration of $88,973 TO $95,993 PA (HEW 6) pa (pro-rata for part-time appointments) plus University superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit the Employment Opportunities website.

Contact
Interested applicants are welcome to contact Roxann Tjea at [email protected] for more information.

How to Apply
Please upload your resume along with a statement (maximum 1 page), outlining your suitability for this position. 

Closing Date:
Applications close Sunday 17 March 2024 at 11.30pm (AWST).

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM AUSTRALIAN OR NEW ZEALAND CITIZENS OR AUSTRALIAN PERMANENT RESIDENTS

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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