Senior Quality Officer

• Full Time, Continuing Position 

• Salary Level HEW 6 + 17% Superannuation and Flexible Working Arrangements 

• Based at either the Melbourne, Brunswick or Bundoora campus, however may be required to work and/or be based at other campuses of the University. 

About the Position 
The Senior Quality Officer (SQO) supports the Manager, Quality Support in the achievement of all tasks regarding quality, compliance, and audit requirements. The SQO will be accountable for general administrative support surrounding currency and competency requirements for VE staff, course and program management activities, CAC/PAB, SSCC, student surveys as well as providing reporting and analysis to the teams and broader College on a range of matters. 

This role will be responsible for providing high-quality administrative, quality and compliance support across the delivery teams which include five clusters within the college. The role will be responsible for the management and resolution of complex queries from staff and will be required to maintain productive working relationships to provide timely solutions. 

To be successful in this position, you’ll have:  

• Previous experience in quality assurance and continuous improvement system implementation and administration preferably in a Vocational Education sector. 

• Coordinate and oversee processes to ensure correct procedures and industry currency are up to date in regard to Quality Assurance protocols. 

• Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders. 

• Excellent problem-solving skills, including demonstrated experience developing and delivering complex written reports to a high standard and with a high level of attention to detail. 

• Demonstrated experience in providing high quality customer service to internal and external stakeholders and experience managing complex queries in a fast-paced, large scale environment. 

• High level oral and written communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds. 

• Ability to demonstrate flexibility and initiative, by working independently and with limited direction, as well as effectively within a dynamic small team environment. 

• Proven significant administrative experience in planning, organising and prioritising work in a busy environment with multiple and conflicting priorities and competing deadlines. 

• Demonstrated expertise in developing, recommending and implementing changes and improvements to administrative procedures and functions. 

• Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use. 

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. 

About the College of Vocational Education 

The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT , purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence. 

Led by our Deputy Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can: 

• lead in practice-based learning 

• empower learners for the future of work 

• engage industry and community at scale 

• grow for impact and influence   

The College of VE is delivering impact through transformation that creates long-term change. 

To Apply  

Please submit your CV for this position by clicking on the ‘Apply’ link below.  

For further information about this position, please see Position Description below or contact Medina (Talent Acquisition) via email [email protected] . 

https://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/senior-quality-officer-cove.pdf  

#LI-Hybrid 

We are a Circle Back Initiative Employer – we commit to respond to every applicant.  

Applications Close:
16 Mar 2023 11.59 pm

RMIT is an equal opportunity employer committed to  being  a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.  

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at [email protected] telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak here .

We are a Circle Back Initiative Employer – we commit to respond to every applicant.