Senior Developer (Application Support)

• Full time Permanent position

• Hybrid and Flexible Working Arrangements

• Fun, friendly, and supportive Team culture

About the role

We have an exciting permanent opportunity for a Senior Developer (Application Support) to join our ITS Applications Services team where you will be a valued contributor in ensuring Support and enhancement of RMIT business applications.

The Senior Developer (Application Support) provides a range (maintenance, analysis, design, development, implementation, and support) of sophisticated technical software development services aimed primarily at building and maintaining the University’s core operations systems such as TeraText, ServiceNow, Archibus, and Syllabus Plus.

This position has technical leadership responsibilities in project work as well as in the recommendation of new technologies and standards.

About you 

To be considered for the position you will showcase extensive experience in providing support services to a high standard.

You will showcase a high level of expertise in the following areas:

• Extensive experience in maintaining and enhancing enterprise applications, including analysis, design, development, testing, implementation, documentation, and support a thorough understanding of the SDLC.

• Highly developed communication skills and the ability to build and maintain effective and productive relationships, internally and externally, and to facilitate the integration of a range of internal and external procedures and requirements.

• Substantial experience in debugging or troubleshooting complex problems while providing effective progress communications and fault escalation procedures.

• Extensive experience in troubleshooting and enhancing applications and providing support services to high quality integrated business systems.

• The position requires knowledge in one or more of the following areas: Application development frameworks and technology suites (e.g., JavaEE /.NET), web development (e.g., HTML, XML, CSS) and scripting languages (e.g., JavaScript, VBscript)

• Python, PHP, Groovy, other niche languages, and shell (BASH, PowerShell) scripting and process automation.

• Vendor Management in the configuration and support of 3rd party applications.

• Desirable: configuration and development within enterprise platforms such as Service Now, Archibus, Content Manager (TRIM), Syllabus Plus

• Demonstrated ability to provide strategic support and advice, work independently as well as a productive team member, project leader or mentor, to achieve objectives operating within complex organisational structures, and to proactively.

To Apply  

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link below. For more information or a confidential chat please contact Shazia Haider Senior Talent Advisor on [email protected]

We will be running a rolling recruitment process, so please do not wait until the closing date to apply. 

Applications Close:
14 Oct 2022 11.59 pm

RMIT is an equal opportunity employer committed to  being  a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.  

RMIT is a Disability Confident Recruitment Team and we are happy to adjust the recruitment process for your accessibility requirements. Please contact us at [email protected] telling us your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak here .

We are a Circle Back Initiative Employer – we commit to respond to every applicant.