Senior Desktop Engineer

Job no:513933
Work type:full time
Location:Crawley
Categories:Information Technology

• Solve highly technical problems with high impact on the University
• Level 6-8, full-time appointment on a permanent/ongoing basis
• Salary range (total package): $99,058 – $132,188 p.a.
• Flexible working arrangements (including WFH)

The University of Western Australia (UWA) is ranked amongst the top 100 universities in the world and a member of the prestigious Australian Group of Eight research-intensive universities.  With an enviable research track record, vibrant campus and working environments, supported by the freedom to ‘innovate and inspire’ there is no better time to join Western Australia’s top university.

About the area
UWA is making significant investments in the Information and Technology Services to enable its strategic direction and goals. UWA is also looking to utilise technology advancements to expand its services and create new and innovative teaching and research models.
The redesign of the Infrastructure and Platform Services unit aims to deliver design and operational services through a portfolio comprised of a Network and Platform section and an End User Compute section

About the opportunity
Reporting to the Manager (Desktop Engineering) and joining a team of eight, you will be responsible for development and maintenance of the client device environment providing support in the planning, implementation, and patch management of a standard operating environment (SOE) across Windows, Linux and Mac platforms. You will also be responsible for the management, packaging and deployment of major applications across multiple desktop platforms. In addition, you will be responsible for resolving requests, problems and incidents in line with the agreed service levels for existing solutions. You will also support the design and implementation of services for new desktop solutions. This is not a front-line client facing support role, but a role designing and managing the desktop platform on a fleet-wide level.

About you
To be considered for this opportunity, you will have substantial relevant computing experience in the management and development of desktop standard operating environments (SOE) across Windows, Linux and Mac. ITIL certification or experience is desirable. Experience in tools such as SCCM, Intune, Group Policy Objects, JAMF, basic Powershell/Linux Shell scripting, VMWare Horizons, and Application Packaging tools (e.g. Numecent Cloudpager) is considered highly desirable.

What we offer to you
The position attracts a competitive remuneration and benefits package including 17% superannuation. We also offer a globally competitive, gender neutral parental leave policy with up to 36 weeks paid parental leave, along with work life balance and the opportunity to be part of a high performing, dynamic, friendly and supportive team. We value professional development and encourage our staff to further themselves with the various Professional & Development opportunities available. Our beautiful and historic campus situated in Matilda Bay has wonderful onsite facilities including on-campus childcare facilities for children aged 6 weeks to kindy, a gym and aquatic centre, supermarket and medical centre, cultural activities (like Laurance Wilson Art Gallery and Somerset Cinemas). Staff parking and well-connected transport options are available.

About your application
Full details of the position's responsibilities and the selection criteria are outlined in the position description:   Position description - Desktop Engineer and Senior Desktop Engineer (513933).pdf

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

You may also submit an additional statement (1-page max) outlining any personal circumstances which should be considered when assessing your application. Applicants who have experienced periods of academic/professional interruption or other relevant events can include a description of achievements relative to opportunity in this statement.

Closing date: 11:55 PM AWST on Tuesday, 21 March 2023

To learn more about this opportunity, please contact Dave Sayers at [email protected] . 

This position is only open to applicants with relevant rights to work in Australia.

Application Details: Please apply online via the Apply Now button.

Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution. We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.

• We have a globally competitive, gender neutral parental leave policy with 26 weeks paid leave after 12 months service and 36 weeks after 5 years.
• We have on-campus childcare facilities for children aged 6 weeks to kindy.
• We facilitate flexible working, with part-time and job-sharing arrangements considered.
• We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.
• We have Athena SWAN Bronze accreditation and actively work to improve gender equity.

Should you have any queries relating to your application, please contact the individual named in the advertisement. Alternatively, contact the Talent team at [email protected] with details of your query. To enable a quick response, please include the 6-digit job reference number and a member of the team will respond to your enquiry.

Advertised:07 Mar 2023 W. Australia Standard Time
Applications close:21 Mar 2023 11:55 PM W. Australia Standard Time