Ref 827/24 Team Leader, Student Services Hub, Office of Student Experience and Marketing

• Western Sydney University Internal Applicants Only
• Full-Time, Fixed-Term Position until 31 October 2024 | Westerns Hawkesbury Campus
• Remuneration: $117,645 to $126,892 p.a. | Includes 17% Superannuation

Western Sydney University Internal Applicants Only.

To be eligible to apply for this position you must be employed by Western Sydney University on an ongoing, fixed term or casual basis at the time of this advertisement. 

All ongoing and fixed term employees seeking to apply for this position as a secondment must have completed a minimum of 12 months’ full-time continuous service to be eligible to apply for this role, as per Part D of the Recruitment and Selection Policy.

• Full-Time, Fixed-Term Position until 31 October 2024
• Based at Westerns Hawkesbury Campus
• Remuneration: $117,645 to $126,892 p.a. | Includes 17% Superannuation

About Student Experience & Marketing
Student Experience & Marketing (SEM) is responsible for attracting and enrolling prospective students and optimising the students experience throughout their time at Western. 

The Student Services Hub is a complex, multi-channel environment which represents the key contact points for prospective student, current students, staff and external members of the university community and as such, are pivotal in advancing the brand and reputation of the University.

About the Role
Student Experience & Marketing are searching for a highly motivated and dynamic individual to join our Student Services Hub team as a Team Leader.

In this role you will have the opportunity to make a significant impact by providing crucial support and leadership to our staff within the Future Students call centre at our Hawkesbury campus. In this role, you will take the lead and become the primary point of contact for our casual team of staff and will work with rostering, budgets and work planning for our call centre.

As this role is a fixed term position, it would be a great opportunity for professional development and a chance to cement your leadership skills in a fast paced and dynamic work environment.

As a Team Leader within the Student Services Hub, you will also champion the core values of Student Experience & Marketing. Your commitment to these values will play a pivotal role in transforming lives and making a positive impact on our student community. We look forward to welcoming you to our team!

This is a full-time, fixed-term position until 31 October 2024, based at Westerns Hawkesbury Campus, although travel to other campuses of the University may be required. 

If this sounds like an opportunity for you, we want to hear from you! Apply now ensuring you carefully address each of the selection criteria in your application. Please review the position description for further information.

Remuneration Package:  HEW Level 7 $117,645 to $126,892 p.a. (comprising Salary of $99,411 to $107,225 p.a., plus Superannuation and Leave Loading)

Position Enquiries:Please direct specific enquiries regarding the role toJoy Thomas via email [email protected]

Recruitment Enquiries: Specific enquiries or issues with your application may be directed to the Recruitment Team at [email protected]

Closing Date: 8:30pm, Tuesday 19th March 2024

Working Rights in Australia - Eligibility
You must provide evidence of your working rights in Australia for the full term of the appointment at time of application.

Please note, only those applications submitted via the WSU online recruitment system will be accepted.

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Western Sydney University is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ, and people of Aboriginal and Torres Strait Islander descent are encouraged.

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