Ref 1283/24 Online Services Librarian, Library Services

• Western Sydney University Internal Applicants Only
• Remuneration: $94,265 to $106,603 p.a.
• Full-time, Fixed Term position until 19/07/2024 based at Penrith Campus (Kingswood)

Full-time, Fixed Term or secondment Opportunity position until 19/07/2024
Penrith Campus (Kingswood)

Western Sydney University Internal Applicants Only.

To be eligible to apply for this position you must be employed by Western Sydney University on an ongoing, fixed term or casual basis at the time of this advertisement. 

All ongoing and fixed term employees seeking to apply for this position as a secondment must have completed a minimum of 12 months’ full-time continuous service to be eligible to apply for this role, as per Part D of the Recruitment and Selection Policy.
The Library has an opportunity for a staff member to join the Online Precinct team until the 19 July 2024. If you have an interest in and the potential to work in an online environment, and always wondered how this team operates this secondment opportunity is for you. This position is based at the Penrith campus.

About the role
The Online Precinct team ensures a unified and holistic approach to information seeking enquiries and response mechanisms in the online environment. Designed to parallel the service received by clients in each of the campus libraries, it is a single point of all incoming chat, email and phone queries, and is staffed by a small team during advertised hours. The team is highly productive with exceptional customer service skills, and provides a high quality, efficient and accurate Library and information service, using a variety of platforms.

As Acting Online Services Librarian, you will require high level interpersonal skills, including highly developed written and oral communication skills, to enable effective communication with a wide range and level of internal and external clients. Your commitment to high quality client service will be evident, and an expectation of this role. A willingness to learn and develop new skills, including an emphasis on first time resolution or referral to the appropriate unit is paramount. Your ability to prioritise, organise and undertake a range of tasks and duties concurrently will be beneficial and will be further developed in this role.

Working rostered shifts, including weekends and at other campus libraries is a requirement of the position as detailed in the Position Description.

Applicants should be aware that this role will be based at Penrith campus, however as Western Sydney University is a multi-campus university travel to other campuses may be required when operational needs arise.

If this sounds like an opportunity for you, we want to hear from you! Apply now ensuring you carefully address each of the selection criteria in your application. Noting Applicants will be shortlisted based on responses to the position selection criteria.

Please review the position description for further information.

Remuneration Package: HEW Level 5 $94,265 to $106,603 p.a. (comprising Salary of $79,655 to $90,081 p.a., plus Superannuation and Leave Loading)

Position Enquiries: Please contact Anita Ozols, Online Precinct Librarian via email at [email protected]

Recruitment Enquiries: Specific enquiries or issues with your application may be directed to the Recruitment Team at [email protected]

 Closing Date: 8:30 pm on Monday 25 March 2024

Working Rights in Australia - Eligibility 
You must provide evidence of your fulltime working rights in Australia at time of application

Note - Only those applications submitted via the WSU online recruitment system will be accepted.

Click here to view Position Description Opens in new window

Western Sydney University is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ, and people of Aboriginal and Torres Strait Islander descent are encouraged.

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