Officer, Student Transition and Engagement

Apply now Job no:553500
Work type:Full-time
Location:Melbourne - Burwood
Categories:Administration, Customer Service

• Based at our Melbourne, Burwood Campus
• Full-time and Ongoing
• HEW 6 $89,012 - $96,126  + 17% Superannuation

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Who are we?

Deakin is a cutting-edge public university in Victoria, revolutionizing education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

The Faculty of Science, Engineering and Built Environment welcomes students from across the globe. We are looking for an enthusiastic Student Transition and Engagement Officer to join our Student Engagement team. This role will organise and deliver activities and events to assist students in adjusting to living and studying in Australia.

As an Officer, Student Transition and Engagement, you will:

• Support the design, planning and implementation of programs and strategies which are aimed to increase engagement amongst our diverse student population to improve transition, support, progression and retention and therefore a student’s overall success
• Provide support for students and host organisations to engage students in a range of competitions, conferences and professional activities
• Participate in faculty-wide projects and any other duties relating to student support which will meet the changing needs of students enrolled in courses within the faculty and commensurate with the scope and classification of the position
• Build new and productive relationships with a diverse range of, stakeholders or key and influential individuals across the University
• Strive for excellence and consult regularly with stakeholders to clarify who requires the information, the purpose for which it is required, criteria for success and where and when advice and recommendation is required

To be successful, you’ll have:

• Understanding of the student journey and experience
• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in research, technical, or administrative fields; or an equivalent combination of relevant experience and/or education/training
• Administrative experience working within a large organisation with formal administrative structures, policies and procedures, preferably in a tertiary educational institution
• Customer service or student administrative experience, preferably in a tertiary educational institution

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Laura Day, Peer Support and Transition Coordinator via [email protected]  

For a copy of the position description, please see below:

 PD - Officer, Student Transition and Engagement - 553500.pdf

Applications for this position close on Saturday 30th March

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised:15 Mar 2024 AUS Eastern Daylight Time
Applications close:30 Mar 2024 AUS Eastern Daylight Time