Officer, Research Training Services

• Full-time, Continuing position

• Salary HEW 6 + 17% Superannuation and Flexible Working Arrangements

• Based at the Bundoora West or Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University

About The Position

As Officer, Research Training Services, you will be responsible for administration and customer service within the Research Service Centre which supports the STEM College. Your primary responsibility is to provide administrative support services to Higher Degree by Research (HDR) candidates and supervisors as part of candidature management.

Key duties include; providing administrative support to manage candidature progress, coordinating HDR events such as milestone conferences, addressing complaints, and facilitating referrals to specialised services. Additionally, the role involves ensuring efficient administration of services across the school to support Research and Training Services activities.

To be successful in this position, you will have:

• Experience within the University sector in a relevant administrative / customer service role in a complex environment

• Strategic thinking, problem solving and analytical skills with an ability to understand issues at both a broad strategic level and at a detailed operational level

• Proven track record supporting successful delivery of change, quality improvement and project initiatives in a challenging and dynamic environment

• Relationship building and negotiation skills with the ability to work effectively across multiple levels and functions and with external parties

• Demonstrated subject matter knowledge of relevant policies, procedures and regulations

• Experience in supporting high-performing customer focussed teams to deliver to a range of clients

• Ability to work independently, as a member of a team and collaboratively with internal and external stakeholders to help achieve the strategic objectives of all colleges and promote the values of RMIT University

• Highly motivated, customer focussed and pro-active with highly developed organisational and time management skills and the ability to handle various and multiple functions simultaneously and under pressure

• Demonstrated high level of computer literacy - word processing, presentation software, email, internet and correspondence management databases and a demonstrated ability to adapt to new IT environments

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

RMIT’s Research and Innovation Portfolio supports researchers to help shape the world. The portfolio has an engaged, energetic, talented and collaborative team focused on enabling excellent research and innovation outcomes. With a global presence, community and industry connections, we support cutting- edge research and careers that make a positive impact on communities.

The Research and Innovation Portfolio supports researchers and graduate researchers with research partnerships, grants and research contracts, funding opportunities, capability development, research training, ethics and integrity, intellectual property, commercialisation, internships, communication and profile.

Find out more about research and innovation at RMIT University and the Research and Innovation Portfolio at: http://www.rmit.edu.au/research/

To Apply 

Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact [email protected] .

Position Description – Officer, Research Training Services

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.

Applications Close:
19 Mar 2024 11.59 pm

RMIT is an equal opportunity employer committed to  being  a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.  

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers .

We are a Circle Back Initiative Employer – we commit to respond to every applicant.