International Student Support Coordinator

Job no:516606
Work type:full time
Location:Crawley
Categories:Student Administration / Support Services

• Level 6, full time on a fixed term basis for 2 years
• Salary range: $87,460 - $92,430 p.a. plus employer contributed superannuation of 17%

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

About the team

The International Student Experience team support both international students studying at UWA and domestic students seeking international study experiences. The International Student Experience team assists students with their transition to UWA, acts as a point of contact and ensures appropriate support and advice is provided to students. The team is responsible for operationalising the University’s strategic goals in Student Mobility and managing inbound and outbound Student Exchange and Study Abroad programs. A key function is to assure the smooth operation of University's monitoring and reporting responsibilities within statutory timelines, including monitoring and support of Under 18-year-old students in accordance with the relevant legislative frameworks.

About the opportunity

In this position, you will plan and coordinate activities, services and programs for new and current international students in line with the University and the Australian government’s legislative framework, policies, and procedures. You will provide a high level of administrative support to the area, including for student-facing events. You will advise and refer international students when they present with complex enquiries or transition issues.

About you

To be considered for this role, you will demonstrate:

• Relevant tertiary qualification or demonstrated equivalent competency
• Substantial relevant experience at an appropriate level, including a demonstrated knowledge of relevant policies and procedures for management of international students under the ESOS Act, National Code and migration legislation and experience in the application of the same in a tertiary setting
• Substantial experience in coordinating events for international students of diverse ages and cultural backgrounds
• Well-developed understanding of relevant issues impacting on the successful transition to university of commencing international students and their continuing success
• Highly developed written and verbal communication skills including the ability to consult and support students with various needs
• Proficiency in a range of computing skills including Microsoft Office, databases, CRM systems, email and internet usage and demonstrated organisational and administration skills, with a high level of attention to detail, and the ability to prioritise and complete tasks within deadlines
• Ability to work independently, show initiative and work productively as part of a team

Note: Provision of a Current Working with Children Check will be required for the successful applicant.

About your application

Full details of the position's responsibilities and the selection criteria are outlined in the position description:    PD - International Student Support Coordinator 516606.pdf

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Monday, 26 February 2024

To learn more about this opportunity, please contact Sharon Tan at [email protected]

This position is only open to applicants with relevant rights to work in Australia.

Application Details: Please apply online via the Apply Now button.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace.  We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution.  We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.

• We have a globally competitive, gender neutral parental leave policy with 26 weeks paid leave after 12 months service and 36 weeks after 5 years.
• We have on-campus childcare facilities for children aged 6 weeks to kindy.
• We facilitate flexible working, with part-time and job-sharing arrangements considered.
• We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.
• We have Athena SWAN Bronze accreditation and actively work to improve gender equity.

Should you have any queries relating to your application, please contact the individual named in the advertisement. Alternatively, contact the Talent team at [email protected] with details of your query. To enable a quick response, please include the 6-digit job reference number and a member of the team will respond to your enquiry.

Advertised:12 Feb 2024 W. Australia Standard Time
Applications close:26 Feb 2024 11:55 PM W. Australia Standard Time