Front Desk Officer

About RMIT Vietnam                                                                                                                       

RMIT is a global university of technology, design, and enterprise. We are global in footprint and even more importantly, we are global in mindset. We are committed to making a positive impact wherever we go. The wider our reach, the deeper our connections, the greater our impact.

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University with over 1,200 staff and 15,000 students, in three locations, and recently awarded one of the Best Companies to work for in Asia 2023. From a media perspective RMIT Vietnam enjoys a 40% share of voice in the sector. It brings a world-class education and globalised study environment to the heart of Asia, offering programs in business, technology, communication, design, fashion, and English language. It boasts an impressive range of extra-curricular activities that encourage students to innovate and network globally.

Degrees are awarded by RMIT in Australia and taught in English, enabling Vietnamese students (and visiting international students) the opportunity to receive an international education without having to leave home.

The Role

The Front Desk Officer undertakes is the first point of contact for customers and guests visiting or calling the University. The position is responsible for managing mail services under the guidance of the Student Recruitment Manager including but not limited to collection, processing, transmission and delivery of all business mails within Saigon South campus and between Saigon South campus with Hanoi. The role involves data entry of all customers related enquiries that arrive via telephone, walk-in and/or events.

For further information about this role, please click on the Job Description .

Skills and Experience

• A relevant Bachelor’s degree
• Familiar with f ront desk activities in a corporate or educational environment
• Demonstrated organizational and administrative skills.
• Well-developed interpersonal skills, including cross cultural communication and business writing skills.
• Demonstrated a high level of multi-tasking with meticulous attention to detail
• Demonstrated ability to service clients and provide client-centred solutions.

To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.

Culture

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

Benefits

• Competitive gross salary starting from 15,141,000VND in meeting all the key selection criteria.
• 13th month bonus + private medical insurance (for you and your dependents) + annual health check.
• 20 days annual leave plus 5 days paid leave Christmas closure, plus public holidays and paid sick leave.
• Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
• Free use of onsite sports and fitness facilities
• Library on campus and online - access to RMIT Australia online library

To Apply

Please submit your CV and cover letter outlining your experience by clicking on the ‘Apply now’ link.

Applications Close:
24 thg 3 2024 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us