Education Delivery Support Officer (School of Mathematics and Statistics)

Job no: 0061885
Location: Parkville
Role type: Full-time; Continuing 
Faculty: Faculty of Science
Department/School: School of Mathematics and Statistics
Salary: UOM 6 – $92,749 - $100,397 p.a. plus 17% super

• Enhances teaching quality, and supports dynamic School of Mathematics and Statistics operations.
• Key role in fostering collaboration, offering diverse administrative challenges
• Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role
You will play a crucial role as an Education Delivery Support Officer at the School of Mathematics and Statistics, ensuring the seamless delivery and quality assurance of teaching and learning. Collaborating with various stakeholders including the Mathematics and Statistics Learning Centre (MSLC), academics, students, and Academic Support Officers, you will oversee a wide range of responsibilities. Your tasks will include coordinating administrative duties, offering guidance on policies and procedures, managing timetables, recruitment, exams, results, and finance. As a vital link between the MSLC, academics, ASOs, and students, you will facilitate effective communication and operational efficiency within the educational environment.

Your responsibilities will include:

• Act as a central point of contact for the MSLC and work alongside Academic Support Officers to address enquiries from academics, students and visitors in a professional and timely manner.
• Provide high-quality administrative support to the MSLC and academic staff by maintaining noticeboards, scheduling and distributing materials for meetings, coordinating printing and distribution of teaching materials, maintaining MSLC pages on the LMS and website, and updating the school’s subject repository.
• Support MSLC staff in the employment of tutors including budgeting, administering recruitment, the creation of casual contracts, rostering work and keeping tutors informed.
• Provide financial support to the MSLC and subject coordinators by managing credit card and expense reconciliation, student reimbursements and Purchase Orders (invoicing).
• Support the delivery of online bridging courses by managing enrolments, fees and issuing certificates.
• Work with academics to timetable subjects, align class availability with enrolment numbers and assist students with timetable clashes.

Who We Are Looking For
You will possess excellent organizational, time management, and problem-solving abilities, coupled with adept stakeholder engagement skills, ensuring the delivery of precise and effective information.

You will also have:

• A relevant tertiary qualification, and experience within an academic administrative role, or an equivalent combination of relevant work experience, education and/or training.
• High-level interpersonal skills with the ability to liaise and work effectively with a range of people across all levels of the organisation and the capacity to initiate and build strong working relationships with academic and professional staff from across the University
• Demonstrated ability to work autonomously but also as a member of a team, working closely with stakeholders and initiating dialogues with relevant stakeholders.
• Demonstrated ability to interpret and provide advice on established policies and procedures including the ability to recognise when further advice from or referral to more senior staff is required.

For further information regarding responsibilities and requirements, please refer to the attached PD.

This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your New Team – “The School of Mathematics and Statistics“

The University of Melbourne's School of Mathematics and Statistics is one of Australia's leading mathematics and statistics schools. It has achieved this status through the high quality of its research and teaching programs. The School offers a wide range of subjects to undergraduate and postgraduate students and is involved in aspects of community life that impact on the interests of the School and the discipline.

The School of Mathematics and Statistics has a total of 90 continuing teaching and/or research staff; 37 research only staff and consultants; 19 academic specialists and 16 support staff. In 2023, there were 143 Research Higher Degree and 189 Coursework Master of Science students. The School has had 10 staff members inducted as Fellows of the Academy of Science.

What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits  page!

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website  and stay connected with our stories and people on LinkedIn .   

Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion  page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at [email protected] , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience
• The responses against the Selection Criteria^ (found in the Position Description)

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria

If you have any questions regarding the recruitment process, please feel free to contact Anna Gradoboeva via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Position Description