Coordinator: International Admissions Lead Management (HEO 7)

• Based in UniSA International at the City West campus
• Full-time (1.0 FTE), continuing position
• Commencement Salary: $96,696 per annum (plus 17% superannuation)

About You 

You are a trusted individual, known for your authenticity and self-awareness. Taking the initiative comes naturally to you, and you consistently deliver results that exceed expectations. Your expertise in the international recruitment process is evident, complemented by your hands-on experience in managing customer relations and communications activities within CRM systems. You provide effective solutions and your communication skills leave a lasting impact, ensuring clarity and understanding in every interaction. 

About the Role

Reporting to the Manager: International Admissions, you will lead, develop and coordinate the Admissions Support team to deliver an exceptional customer service to those seeking information about programs offered to international students. You will also provide overall leadership to the Team Leader: International Admissions Conversion and their team of International Student Ambassadors.

About UniSA International

UniSA International leads the University’s international recruitment and engagement strategy, and drives pioneering, holistic and dynamic approaches and innovations that forge and impact the University’s presence, reputation and revenue growth within an evolving and competitive international environment.  

About UniSA

The University of South Australia is Australia’s University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.

Essential Skills and Experience 

• Tertiary qualification or demonstrated equivalent knowledge and experience in the international student recruitment process
• Experience in managing customer relations and communications activities within a CRM system, including the technical ability to deliver, monitor and improve specialised communications and reports
• Proven coordination, planning and supervision skills, including the ability to manage budgets, supervise a diverse staff group and build effective teams to achieve a high standard of customer service, client service and stakeholder management
• Experience in planning and executing lead management and conversion strategies

Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as: 

• Access to great personal development opportunities 
• Generous superannuation contributions of 17% 
• Various on-site services available at our campuses which may include on-site gym membership 
• A variety of leave arrangements

As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

Start Your Unstoppable Career

For a copy of the position description and to apply, please visit Working at UniSA . The online application form will list the specific selection criteria that you need to address.
Please address your cover letter to Sara Heidrich, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 5848. 

Applications close: 11:30pm Monday 4 March 2024

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment. 
 
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Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

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