Business Improvement Lead

Updated: 3 months ago
Location: Bedford Park, SOUTH AUSTRALIA
Job Type: FullTime



About Flinders

Our bold vision, captured in our Strategic Plan: making a Difference: The 2025 Agenda, is to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

To realise this ambition, we recently made a significant organisation change to a six College structure with a professional staff and services alignment.

We recognise the key to our success is exceptional people and we’re seeking an outstanding individual to join the team of our transformed university.

Employment Type:

Fixed Term (Fixed Term)

Position Summary

Availability:
Full-Time | Fixed-Term for 2 years
Compensation Grade:
Higher Education Officer 9
Salary Range:
$115,325 - $123,405 p.a.
Reporting to:
Director, People and Culture
The Manager Business Improvement leads a small team within People and Culture leading a program of work to review and transform processes facilitated through the Workday platform. The Manager will establish the program of work with initiatives prioritised based on impact to service provision and capacity creation and work collaboratively with the IDS HRM Platforms team to implement required configuration changes.
Critical to the success of the role will be engagement across Colleges and Portfolios to understand the challenges from the user perspective and collaborate with them to design and embed streamlined processes.
This role will report to the Associate Director People Shared Service and work closely with Recruitment, Payroll and Employment Services teams in identifying initiatives to drive improvement across the range of P&C processes.

Key Position Responsibilities

  • Clearly scope the program of work with prioritization criteria based on impact to service and capacity creation.

  • Establish program governance structure including identification of the initiatives, prioritization approach, stakeholder engagement and status tracking.

  • Using value stream mapping techniques identify and reduce waste across all critical P&C processes.

  • Facilitate process re-engineering activities to document existing and future state approaches.

  • Develop and document clear business requirements to enable IDS to develop solutions for the configuration of relevant platforms to deliver improvements.

  • Establish a user support process for logging of issues and resolution where possible or escalation to technical team in IDS.

  • Working collaboratively with IDS Platforms team ensure that systems are operating at their optimal capacity on current releases.

  • Lead business contribution to the upgrade to the cloud-based version of the Ascender payroll platform.

  • Represent P&C on University Committees and/or working groups as required.

  • Maintain in-depth knowledge of legal requirements related to people management, reducing legal risks and ensuring regulatory compliance.

  • Provide high level advice to the Director, People and Culture on a range of strategies.

  • Establish high levels of quality, accuracy and process consistency, ensuring ongoing compliance with internal policies/procedures and external requirements.

  • Influence the way in which People and Culture team collaborates and shares information across the group to ensure cross functional efficiencies and support for people services and systems.

  • Any other responsibilities in line with the level of the role as assigned by the supervisor and or the University.

Key Position Capabilities

  • Tertiary qualifications in Human Resources Management, Information Technology or related discipline.

  • Demonstrated experience in leading business process improvement programs.

  • Demonstrated understanding of People and Culture processes and practices.

  • Extensive experience in process mapping and documenting business requirements to inform technology changes.

  • Experience in engaging business stakeholders to determine critical needs and priorities.

  • Experience in preparing business cases including full cost analysis and benefits realization framework.

  • Sound project management and financial management skills.

  • Evidence of highly effective interpersonal and communication skills, including coaching and mentoring, advocacy and influencing skills, presentation and report writing skills.

  • Evidence of advanced analytical and problem-solving skills in the diagnosis of sensitive and complex matters and in providing innovative and practical solutions on a timely basis.

  • Demonstrated ability to build and maintain strong and collaborative relationships with both internal and external stakeholders.

  • Demonstrated ability to operate strategically, whilst having a strong implementation focus.

For more information regarding the position, or to have a confidential discussion, please contact: Mr Mark Schultz


Prescribed Conditions of Employment:

If you are required to work in any capacity, incidental or not, in a health care setting or other setting identified within a government direction issued pursuant to the Emergency Management Act 2004 (SA) or Public and Environmental Health Act 2011 (NT) you will be required to be vaccinated against COVID-19 and provide proof of your vaccination as a condition of your employment.



Information for Applicants:

You are required to provide a suitability statement of no more than three pages, addressing the key capabilities of the position as outlined above. In addition, you are required to upload your CV.

A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

We are seeking to increase the diversity to improve equal opportunity outcomes for employees, and therefore we encourage female applicants, people with a disability and/or from Aboriginal or Torres Strait Islanders descent to apply.

Please note, late applications and applications sent via agencies will not be accepted.

Applications Close 11:59pm:

09 Feb 2022



About Flinders

Our bold vision, captured in our Strategic Plan: making a Difference: The 2025 Agenda, is to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

To realise this ambition, we recently made a significant organisation change to a six College structure with a professional staff and services alignment.

We recognise the key to our success is exceptional people and we’re seeking an outstanding individual to join the team of our transformed university.

Employment Type:

Fixed Term (Fixed Term)

Position Summary

Availability:
Full-Time | Fixed-Term for 2 years
Compensation Grade:
Higher Education Officer 9
Salary Range:
$115,325 - $123,405 p.a.
Reporting to:
Director, People and Culture
The Manager Business Improvement leads a small team within People and Culture leading a program of work to review and transform processes facilitated through the Workday platform. The Manager will establish the program of work with initiatives prioritised based on impact to service provision and capacity creation and work collaboratively with the IDS HRM Platforms team to implement required configuration changes.
Critical to the success of the role will be engagement across Colleges and Portfolios to understand the challenges from the user perspective and collaborate with them to design and embed streamlined processes.
This role will report to the Associate Director People Shared Service and work closely with Recruitment, Payroll and Employment Services teams in identifying initiatives to drive improvement across the range of P&C processes.

Key Position Responsibilities

  • Clearly scope the program of work with prioritization criteria based on impact to service and capacity creation.

  • Establish program governance structure including identification of the initiatives, prioritization approach, stakeholder engagement and status tracking.

  • Using value stream mapping techniques identify and reduce waste across all critical P&C processes.

  • Facilitate process re-engineering activities to document existing and future state approaches.

  • Develop and document clear business requirements to enable IDS to develop solutions for the configuration of relevant platforms to deliver improvements.

  • Establish a user support process for logging of issues and resolution where possible or escalation to technical team in IDS.

  • Working collaboratively with IDS Platforms team ensure that systems are operating at their optimal capacity on current releases.

  • Lead business contribution to the upgrade to the cloud-based version of the Ascender payroll platform.

  • Represent P&C on University Committees and/or working groups as required.

  • Maintain in-depth knowledge of legal requirements related to people management, reducing legal risks and ensuring regulatory compliance.

  • Provide high level advice to the Director, People and Culture on a range of strategies.

  • Establish high levels of quality, accuracy and process consistency, ensuring ongoing compliance with internal policies/procedures and external requirements.

  • Influence the way in which People and Culture team collaborates and shares information across the group to ensure cross functional efficiencies and support for people services and systems.

  • Any other responsibilities in line with the level of the role as assigned by the supervisor and or the University.

Key Position Capabilities

  • Tertiary qualifications in Human Resources Management, Information Technology or related discipline.

  • Demonstrated experience in leading business process improvement programs.

  • Demonstrated understanding of People and Culture processes and practices.

  • Extensive experience in process mapping and documenting business requirements to inform technology changes.

  • Experience in engaging business stakeholders to determine critical needs and priorities.

  • Experience in preparing business cases including full cost analysis and benefits realization framework.

  • Sound project management and financial management skills.

  • Evidence of highly effective interpersonal and communication skills, including coaching and mentoring, advocacy and influencing skills, presentation and report writing skills.

  • Evidence of advanced analytical and problem-solving skills in the diagnosis of sensitive and complex matters and in providing innovative and practical solutions on a timely basis.

  • Demonstrated ability to build and maintain strong and collaborative relationships with both internal and external stakeholders.

  • Demonstrated ability to operate strategically, whilst having a strong implementation focus.

For more information regarding the position, or to have a confidential discussion, please contact: Mr Mark Schultz


Prescribed Conditions of Employment:

If you are required to work in any capacity, incidental or not, in a health care setting or other setting identified within a government direction issued pursuant to the Emergency Management Act 2004 (SA) or Public and Environmental Health Act 2011 (NT) you will be required to be vaccinated against COVID-19 and provide proof of your vaccination as a condition of your employment.



Information for Applicants:

You are required to provide a suitability statement of no more than three pages, addressing the key capabilities of the position as outlined above. In addition, you are required to upload your CV.

A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

We are seeking to increase the diversity to improve equal opportunity outcomes for employees, and therefore we encourage female applicants, people with a disability and/or from Aboriginal or Torres Strait Islanders descent to apply.

Please note, late applications and applications sent via agencies will not be accepted.

Applications Close 11:59pm:

09 Feb 2022
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